Consumer Credit Supervisor jobs in Utica, NY

Consumer Credit Supervisor supervises underwriting operations and oversees the loan application review process to determine loan eligibility and terms. Coordinates the day-to-day activities of the underwriting team to ensure that loan screening is conducted timely, accurately, and in compliance with all regulations. Being a Consumer Credit Supervisor provides loan options or product recommendations based on qualifications and keeps the team updated and informed of new products, regulations, or product changes. Assists customers through the loan process by researching and answering complex or unique customer inquiries, clarifying details, and coordinating with internal parties. Additionally, Consumer Credit Supervisor requires a bachelor's degree. Typically reports to a manager. The Consumer Credit Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Credit Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Supervisor, Card Disputes & Risk
  • AmeriCU Credit Union
  • Rome, NY FULL_TIME
  • Supervisor, Card Disputes & Risk
    Location: 231 Hill Road, Rome, NY 13441
    $27.11/hr to $33.88/hr , actual rates will depend on experience.
    Who Are We?
    AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. For 70 years we have been committed to our members, our employees, and our communities. In 2023 we were once again recognized as one of the Best Companies to Work for in New York State, and most recently AmeriCU has once again been recognized as one of the Best Credit Union’s in America by Forbes. This year, only 3.4% of all credit unions earned the recognition of being a best-in-state credit union. In New York, 4 credit unions qualified for the honor - AmeriCU #2 in NYS.
    The Position:
    AmeriCU Credit Union is in search of a Supervisor, Card Disputes & Risk who aligns directly with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success, and our vision to be the most admired organization in every community we serve. As a Supervisor, Card Disputes & Risk you will:
    • Responsible for maintaining an efficient Card disputes/fraud/risk program with a process that includes maintaining an efficient tracking method as required by Reg Z/E mandated timelines.
    • This also includes being responsible for managing the workflow and supervision of the Disputes/fraud employees and will include developing staff while also identifying ways to strengthen processes to prevent and/or mitigate fraud for the Credit Union.
    What You’ll Do:
    As a Supervisor, Card Disputes & Risk your primary responsibilities will include:
    • Supervise staff responsible for disputes, fraud detection/prevention/recovery, tracking and monitoring.
    • Provides guidance and is a resource on card disputes (including fraud) and proactive strategies for help mitigate fraud loss and support Card disputes (including fraud/risk) program to ensure processes/procedures are up to date and clear, Reg compliance, and timely submissions as per regulatory timelines.
    • Strong sense of ownership/accountability, who can assist/identify potential fraud and work with vendors/partners to align and install proper strategies to help minimize any fraud losses.
    • Works with third-party processors and law enforcement on cases that need further investigation or when a known suspect has been identified. Oversees coordinating with third parties.
    • Manages and provides guidance on the investigation and filing processes for all fraud types and determines if there is a valid dispute or fraud claim. Interacts with members and processors in communicating and processing claims as well as providing provisional credit as necessary.
    • Manages the prevention, detection, investigation, and recovery of losses due to fraudulent or suspected fraudulent activities across all products as well as development, implementation and review of fraud prevention, detection, and deterrence programs.
    • Manages procedures and processes for activities related to compromised debit and credit card events.
    • Monitor/track staff for assigned tasks and timelines for reporting employees and hold accountable for making sure tasks are completed timely.
    • Serves as an escalation point for more complex customer issues including the de-escalation of irate callers as necessary.
    Come grow with us!
    Whether you are just starting out or have been working in your field already, we offer opportunities for growth and advancement. It is our goal to hire employees who will provide exceptional service to our members and who value giving back and supporting the communities we serve. In addition, we offer the following benefits:
    Competitive rates on our Medical, Dental and Vision plans
    Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU’s High Deductible Health plans
    Paid Holidays
    Paid Time off – Vacation, Personal or Sick and Birthday
    Employee Appreciation Events
    401(k) Matching after 1 year of employment
    Employee Assistance Program
    Tuition Reimbursement for Full-time employees after 1 year of employment
    Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
    Enhanced Short Term Disability – at no cost to you!
    Get to know us more by clicking on the links below. See why YOU should choose AmeriCU!
    https://www.americu.org/in-our-community/
    https://www.americu.org/why-americu/
  • 10 Days Ago

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Director - Strategy - Consumer Products
  • Veeva Systems
  • Copenhagen, NY FULL_TIME
  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histor...
  • 22 Days Ago

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Home Health Aide
  • Taking Control Consumer Directed Personal Attendant Services
  • Ogdensburg, NY PART_TIME
  • Looking for a competent Home Health Aide to support activities of daily living. The fulfilment and satisfaction that comes with helping others surpasses the challenges of this job. Experience in house...
  • Just Posted

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AR / Credit Analyst
  • Remet Corporation
  • Utica, NY FULL_TIME
  • JOB PURPOSE: This position is responsible for the daily cash posting and credit management for all North American (NorAm) strategic business units (SBU’s). This includes reviewing all customer orders ...
  • 1 Day Ago

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Credit Analyst I
  • Adirondack Bank
  • Utica, NY FULL_TIME
  • SUMMARY: Reviews various financial documents and credit file information to assess a borrower’s ability to repay, prepare comprehensive loan presentations and determine overall relationship risk ratin...
  • 9 Days Ago

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Credit Data Analytics Manager
  • Bill Me Later Inc.
  • Maryland, NY FULL_TIME
  • At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and sho...
  • 1 Month Ago

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0 Consumer Credit Supervisor jobs found in Utica, NY area

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Program Manager - Day Habilitation
  • Upstate Cerebral Palsy
  • Utica, NY
  • The Program Manager-Day Habilitation is responsible to oversee daily operations of the Day Habilitation Program Site. Th...
  • 4/26/2024 12:00:00 AM

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Senior Underwriting Quality Analyst (hybrid)
  • Utica National Insurance Group
  • New Hartford, NY
  • The Company At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day...
  • 4/26/2024 12:00:00 AM

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Legal Admin Specialist (Estate & Gift Tax) (Estate Tax Technical Advisor) (TEMP NTE 1 YR MBE, MBP)
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYED (SBSE)DIVISION? A description of the business units can be found at: htt...
  • 4/26/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Utica, NY
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM

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Internal Revenue Agent (Senior Revenue Agent (Examiner) -12 MONTH ROSTER
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT IS THE SBSE - SMALL BUSINESS SELF EMPLOYED DIVISION? A description of the business units can be found at: ht...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Examiner) - Direct Hire, 12 Month Register AMENDED
  • Department Of The Treasury
  • Utica, NY
  • Duties WHAT ARE THE APPEALS (AP), LARGE BUSINESS AND INTERNATIONAL (LB&I), SMALL BUSINESS SELF-EMPLOYED (SB/SE) AND TAX ...
  • 4/22/2024 12:00:00 AM

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Sales Associate
  • Express
  • New Hartford, NY
  • Overview: About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos ...
  • 4/22/2024 12:00:00 AM

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Sales Associate
  • Express, Inc.
  • New Hartford, NY
  • Overview About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos a...
  • 4/22/2024 12:00:00 AM

Utica (/ˈjuːtɪkə/ (listen)) is a city in the Mohawk Valley and the county seat of Oneida County, New York, United States. The tenth-most-populous city in New York, its population was 62,235 in the 2010 U.S. census. Located on the Mohawk River at the foot of the Adirondack Mountains, Utica is approximately 95 miles (153 kilometers) northwest of Albany, 55 mi (89 km) east of Syracuse and 240 miles (386 kilometers) northwest of New York City . Utica and the nearby city of Rome anchor the Utica–Rome Metropolitan Statistical Area, which comprises all of Oneida and Herkimer counties. Formerly a rive...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Credit Supervisor jobs
$87,584 to $119,266
Utica, New York area prices
were up 1.5% from a year ago

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