Consumer Lending Branch Auditor jobs in Ann Arbor, MI

Consumer Lending Branch Auditor reviews the consumer loan materials and data to ensure accuracy and compliance with company guidelines and policies as well as state and/or federal statutes within one branch. Makes recommendation to improve procedures and other improper documentations accordingly. Being a Consumer Lending Branch Auditor may require a bachelor's degree in area of specialty or in a related area. Typically reports to a manager or head of a unit/department. To be a Consumer Lending Branch Auditor typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Consumer Lending Sales Specialist - Full Time
  • Advance America
  • Walled Lake, MI FULL_TIME
  • Address: 1152 E. West Maple, Walled Lake, Michigan, United States - 48390


    Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,000 locations and online lending services.

    We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

    We offer:

    • Competitive Wages
    • Health/Life Benefits
    • 401(k) Savings Plan with Company Match
    • 3 Weeks of Paid Parental Leave
    • 11 Company Paid Holiday's
    • Paid Time Off including Volunteer Time
    • Vacation Carryover
    • Tuition Reimbursement
    • Work-Life Balance
    • Business Casual Environment
    • Rewards & Recognition Program
    • Employee Assistance Program


    To learn more about Advance America visit the Advance America Website.

    Position Summary

    The Consumer Lending sales Specialist (CLSS) position is a performance based, hands-on, customer-focused role that is responsible for delivering results related to individual and branch sales goals as well as customer expectations. Job responsibilities are expected to be completed in a manner that complies with all federal and state regulations and adheres to company policies, procedures, and practices. This position is responsible to perform an active role in meeting all performance goals and metrics for the center as defined by management. In order to do so, this position requires attention to detail, excellent customer service skills, and a passion for sales and customer acquisition. This position is responsible to develop, assist, and participate in all marketing and collection efforts, both internally and externally.

    Job Responsibility

    Customer Service, Sales, Marketing & Customer Acquisition: Actively assist in meeting the center’s performance metrics as defined by management. Utilize sales tools to provide an exceptional customer experience and to use sales and marketing techniques inside and outside of the branch to ensure the branch is the customer acquisition engine that drives new customer growth into storefront and online channels. Be responsible for day-to-day servicing of an ever-growing consumer loan portfolio. Present financial solutions, based on customer needs that meet their goals. Develop new relationships and maintain existing relationships while working with customers throughout the loan process and loan life cycle. Educate customers on the terms and conditions of their loans to ensure a clear understanding of the products they have selected. Effectively build trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, core values and our company’s purpose. Deploy marketing efforts in the community to generate sales and customer growth, and complete marketing tracking sheets as required.

    Job Responsibilities Cont.

    Operations, Compliance, & Collections: Assist in managing the P&L to meet all budgeted numbers and in meeting management’s expectations related to center performance. Adhere to the Company’s policies, procedures, Creed, and to all applicable state and federal regulations. Maintain accurate cash controls and ensure that security procedures are in line with Company and Loss Prevention (LP) Standards. Enter customer and transaction information accurately into the point of sales system, and create and maintain accurate customer files with all required documentation. Perform and document collection calls, field visits, and any other approved collection activities. Complete other duties as assigned.

    Team & Leadership: Work closely with and support others in a positive, team environment to enhance the customer experience.

    Education Required

    High School Diploma or equivalent required; some college preferred.

    Experience Required

    Sales and/or customer service experience required, or equivalent experience. One year of experience in one or more of the following areas preferred: sales, retail, banking, or collections.

    Knowledge Required

    Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; may work alone; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to maintain composure in stressful situations; ability to follow procedures in the normal course of business and in stressful situations; ability to develop and maintain business relationships.

    Physical Requirements

    Standing for long periods of time; sitting occasionally; walking, including extended distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; be physically present at, and complete the physical requirements of the position at any center within the division (distance varies by division).

    Competencies

    Better You, Better Everyone
    Get Sh*t Done
    Action Oriented - CLSS
    Sales and Customer Acquisition – Branch
    Lead with Vision
    Show Up to Coach Up
    Embody Integrity
    Product Knowledge
    Go Bold
    Teamwork
    Obsess over Customers
    Care. Always.
    Customer Centricity
    Be Decisive

    Travel

    Must have a valid driver’s license and access to insured, reliable transportation. Ability to travel within division for marketing, collections, staffing, special events, and banking responsibilities.

    Attire

    The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.

    Other

    Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check if required by state law, and reference check. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.


    Requisition ID: 43420

  • 25 Days Ago

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Lending Support Specialist
  • Lake Trust Credit Union
  • Brighton, MI FULL_TIME
  • Lending Support Specialist Pay Range: Band B - MRP 1 Position is responsible for providing technical and servicing support and being an informational resource for onstage staff, vendors, and insurance...
  • 10 Days Ago

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Warehouse Lending Operations Processing Supervisor
  • Flagstar Bank N.A
  • Jackson, MI FULL_TIME
  • Position Title Warehouse Lending Operations Processing Supervisor Location Main Office (Jackson, MI) Job Summary The Operations Processing Supervisor position is key to maintaining excellent customer ...
  • 1 Day Ago

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Agent's Assistant - State Farm Agent Team Member (Sales experience preferred)
  • Bobby Branch - State Farm Agent
  • Ypsilanti, MI FULL_TIME
  • Position Overview State Farm Insurance Agent located in Ypsilanti , MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Bobby Branch - State Far...
  • 19 Days Ago

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Products Representative - State Farm Agent Team Member
  • Bobby Branch - State Farm Agent
  • Canton, MI FULL_TIME
  • Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Products Representative - State Farm Agent Team Member. We seek an energeti...
  • 19 Days Ago

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Health Insurance Position - State Farm Agent Team Member (Sales experience preferred)
  • Bobby Branch - State Farm Agent
  • Northville, MI FULL_TIME
  • Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Bobby Branch - State Farm Agent. As a member of our agency team, you have a...
  • 19 Days Ago

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0 Consumer Lending Branch Auditor jobs found in Ann Arbor, MI area

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Mgr I Branches Adecco US
  • Adecco.
  • Brighton, MI
  • Job DescriptionAbout the role The Branch Manager is responsible for building and executing business plans designed to br...
  • 3/28/2024 12:00:00 AM

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Vice President - Service
  • Mersino Dewatering LLC
  • Auburn Hills, MI
  • Job Description Job Description Vice President - Service Job Summary: The Vice President - Service plays a crucial role ...
  • 3/27/2024 12:00:00 AM

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Store Associate
  • Sherwin-Williams
  • Ann Arbor, MI
  • Job Description This is position is essential to the success of our retail stores. Store associates work closely with wh...
  • 3/27/2024 12:00:00 AM

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Chief Financial Officer
  • Confidential
  • Plymouth, MI
  • Job Summary The ideal candidate will be responsible for financial strategy, financial planning and analysis, financial r...
  • 3/25/2024 12:00:00 AM

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Director of Branch Administration, SVP
  • Bank of Ann Arbor
  • Ann Arbor, MI
  • What We Offer A great place to work! We inspire fresh ideas, bold creativity, and outside-the-box ingenuity by asking, “...
  • 3/25/2024 12:00:00 AM

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Territory Sales Representative
  • TruGreen Limited Partnership
  • Ypsilanti, MI
  • 102225 4875 Carpenter Rd, Ypsilanti, Michigan 48197 TruGreen accepts applications on an ongoing basis. Job Description T...
  • 3/25/2024 12:00:00 AM

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Crew Leader
  • Wright Tree Service
  • Pontiac, MI
  • Wright Tree Service provides vegetation management, storm restoration, and work planning services to utility companies a...
  • 3/24/2024 12:00:00 AM

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Store Associate
  • Sherwin-Williams
  • Ann Arbor, MI
  • This is position is essential to the success of our retail stores. Store associates work closely with wholesale and reta...
  • 2/19/2024 12:00:00 AM

Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan. Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure. Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Lending Branch Auditor jobs
$62,427 to $80,658
Ann Arbor, Michigan area prices
were up 1.3% from a year ago

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