Consumer Loan Collection Manager jobs in Toledo, OH
Consumer Loan Collection Manager manages a group of collection supervisors and develops collection strategies to minimize collection portfolio loss. Responsible for initial and ongoing training of all subordinate personnel. Being a Consumer Loan Collection Manager requires a bachelor's degree. Typically reports to a top management. The Consumer Loan Collection Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Consumer Loan Collection Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Collection Manager jobs
Relationship Manager/Loan Officer II
- Economic and Community Development Institute
-
Toledo, OH
FULL_TIME
-
ECDI is a nonprofit organization, dedicated to serving underserved and underbanked small business owners. Our goal is to assure that every entrepreneur – regardless of where they came from, where they live, their gender or their race – has access to funding and the business mentoring services they need to succeed.We're based in Columbus, with offices in Cleveland, Cincinnati, Akron, Portsmouth, and Toledo. For small business clients in Ohio, Kentucky and Indiana, we serve a one-stop resource center.Our Recruiting Process:
- 20-minute call with recruiter
- 60-minute video call with panel interview
- Job offer
ECDI is looking for a Relationship Manager II for the Cleveland, Ohio market.Under the direction of the Director of Lending & Sales (Toledo), the Relationship Manager II is responsible for sourcing new clients, as well as interfacing with existing clients. This position will offer counseling and solution support to small business owners and entrepreneurs who seek funding for small business projects. A Relationship Manager II will conduct outreach to develop new lending opportunities within their market area and work with their established relationships to develop interest in ECDI lending and programs. This position supports all of ECDI and its Client Services.This position is a hybrid role that will split time in-office and in-person with clients with the flexibility to work from home part of the time, as determined by manager and business needs. This role requires approximately 50% local travel to meet with clients and ECDI partners, with occasional travel to other events and sites in Ohio.Candidates for this position must be located in the Toledo, Ohio area.Responsibilities:Before the Loan Process:- Work with clients to gather and synthesize information pertinent to approving and funding a commercial loan application such as business plans, financial statements, credit data, etc.
- Gather data necessary to complete application package and source documents for credit analysis of all loan applicants.
- Provide and document technical assistance to applicants while reviewing the application materials and supporting documentation as well as helping the credit team prepare the credit memorandum.
- Initiate contact with prospective loan applicants to determine if loan qualification standards are met.
- Develop and maintain referral sources of prospective small businesses located within target communities and in need of financing.
- Work with community partners, centers of influence, funding partners, and other small business ecosystem key stakeholders to expand ECDI’s presence and brand awareness in the market.
- Expand ECDI’s network throughout Lucas and surrounding counties.
During the Loan Process:- Coordinate with the underwriting and processing teams to prepare necessary reporting information (such as the request or need for credit, feasibility, and viability of success of the business, capacity to repay the loan, the degree of risk involved in extending the loan) and provide recommendations.
- Negotiate any remaining loan structuring elements.
- Prepare loan package for funding.
- Prepare and deliver a commitment letter to the applicant.
- Package the loan documents per the loan closing checklist once the commitment letter is signed and all required documents are received.
- Complete the loan closing process with borrowers.
After the Loan Process:- Provide continued support to clients by supporting their post loan requests and conducting technical assistance on an ongoing basis.
- Assist in portfolio management with servicing issues and borrower relationships during the entire life of the loan, including but not limited to collections, modifications of collateral, site visits, and annual reviews.
- Responsible for meeting individual loan production goals established by the V.P. of Lending.
Other:- Ensure excellence in customer service externally and internally.
- May be asked to attend non-work hours events or meetings as it relates to engaging and representing ECDI’s mission, cultivating community partners, and promoting lending activities.
- Record notes and data entry into CRM system, including pre- and post-loan tracking, technical assistance provided, collections, and other notes about client relationships.
- Maintain a thorough working knowledge of and adheres to all ECDI policies and procedures.
- Perform other related activities, as required, to assure program/department success.
Minimum Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skills, and/or abilities required.Knowledge, Skills and Abilities:- Comprehensive knowledge of standard office practices, procedures, equipment, and techniques.
- Excellent business development, outreach and strong client follow-up skills.
- Must be able to engage in a professional manner with potential borrowers, existing borrowers, and community partners.
- Strong financial and business accounting skills.
- Familiarity with specific market area preferred.
- Has a broad knowledge and understanding of how a small business operates.
- Computer Skills - Experience with and knowledge of computer operation; knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.).
- Ability to build and maintain business relationships with clients.
- Familiarity with CRM software and/or Salesforce preferred.
- Must have a developed network of centers of influence, community partners, and referral partners.
Education and/or Experience:- Associate degree in business, finance, or a related field.
- 3-5 years of lending experience with small businesses.
- Strong Experience in lending or credit training.
- Experience with coaching/counseling a business, providing technical assistance, and/or business support.
- Prior related experience in the non-profit and/or public sector preferred.
- Experience with SBA loans and/or more complex commercial loans which fund business acquisitions and purchase of commercial real estate.
Special Requirements:- This role requires approximately 50% local travel to meet with clients and ECDI partners, with occasional travel to other events and sites in Ohio.
Other:- This position is a hybrid role that will split time in-office and in-person with clients with the flexibility to work from home part of the time, as determined by manager and business needs.
- Must have access to transportation in order to travel to and from the office and to meet with clients.
- Typically, the employee must be able to remain in a stationary position 50% or more of the time. The person in this position will occasionally move about inside the office to access file cabinets, office machinery, etc., and operate a computer and other office productivity machinery such as a copy machine and computer printer.
- Positions self to move items up to 15 pounds, such as printer paper boxes across the office as needed.
- Must avoid risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Requests for reasonable accommodation will be considered.
BenefitsECDI offers a holistic benefits package that reflects how much we value our employees. Benefits include:- Healthcare (including qualified dependents)
- Health Reimbursement Arrangement (HRA)
- Dental Coverage
- Vision Coverage
- Pet Benefits
- Life Insurance, STD, LTD
- 401(k) Plan
- Educational assistance program
- A generous time off package
- Take your Birthday off - Its paid!
- Hybrid Environment (during business hours)
ECDI is a Public Service Loan Forgiveness (PSLF) qualified employer.Commitment to Diversity and InclusionAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. We are committed to attracting and retaining diverse talent while providing learning and professional advancement opportunities for our employees. We strive to advance our mission and bring equitable opportunity to all those we serve and employ.The Economic and Community Development Institute is an Affirmative Action Employer and members of underrepresented communities and demographics are particularly encouraged to apply, including women, people of color, LGBTQ and people with disabilities.Hybrid remote/in-office#LI-Hybrid
- 4 Days Ago
Dust Collection Designer
- SSOE, Inc.
-
Toledo, OH
FULL_TIME
- Overview At SSOE, our growth allows us to offer the opportunities normally associated with a large firm, while embracing the collaborative and supportive culture often found in smaller firms. You’ll e...
- 1 Month Ago
Consumer Safety Inspector
- Food Safety and Inspection Service
-
Northwood, OH
FULL_TIME
- $5,000 Sign on Bonus, Creditable Service for Annual Leave Accrual, Public Service Loan Forgiveness Program, Accelerated Promotion Program, and Referral Bonus Awards are available. Click Learn more abo...
- 14 Days Ago
Consumer Direct Sales Specialist
- Windstream Holdings, Inc.
-
delta, OH
FULL_TIME
- Job Description Job ID:23001353**$5000 Sign On Bonus** Ability to Earn $70 - $100K annually (and greater) *Base + commission Health benefits, paid training, paid time off, education assistance, 4...
- 7 Days Ago
DTV Consumer Insights Leader
- Fortune Brands
-
Maumee, OH
FULL_TIME
- Company DescriptionCompany Description:At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we wor...
- 1 Month Ago
DTV Consumer Insights Analyst
- Fortune Brands
-
Maumee, OH
FULL_TIME
- Company DescriptionAt Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams ...
- 1 Month Ago
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0 Consumer Loan Collection Manager jobs found in Toledo, OH area
Project Director
- BluSky
-
Waterville, OH
- BRIEF DESCRIPTION: The construction Project Director is responsible for managing and closing new business opportunities ...
- 4/23/2024 12:00:00 AM
Construction Project Manager
- Integrity Home Exteriors
-
Toledo, OH
- Job Description Are you looking for your next opportunity in home construction? Do you have strong communication skills?...
- 4/23/2024 12:00:00 AM
Substation Design Electrical Engineer 4 - College Station, TX (Hybrid)
- Black & Veatch
-
Toledo, OH
- **Substation Design Electrical Engineer 4 - College Station, TX (Hybrid)** Date: Apr 19, 2024 Location: College Station,...
- 4/23/2024 12:00:00 AM
Substation Design - Electrical Engineer 4 - Dallas, TX (Hybrid)
- Black & Veatch
-
Toledo, OH
- **Substation Design - Electrical Engineer 4 - Dallas, TX (Hybrid)** Date: Apr 19, 2024 Location: Dallas, TX, US US TX, U...
- 4/23/2024 12:00:00 AM
Senior Electrical Engineer - Substation Design (US Hybrid)
- Black & Veatch
-
Toledo, OH
- **Senior Electrical Engineer - Substation Design (US Hybrid)** Date: Mar 26, 2024 Location: US Company: Black & Veatch F...
- 4/23/2024 12:00:00 AM
ADMINISTRATIVE ASSISTANT - WTVG
- Gray Television
-
Toledo, OH
- About Gray Television: Gray Television is a leading media company that owns and operates high-quality stations in 113 te...
- 4/21/2024 12:00:00 AM
NEWSCAST PRODUCER (F/T) - WTVG
- Gray Television
-
Toledo, OH
- About Gray Television:Gray Television is a leading media company that owns and operates high-quality stations in 113 tel...
- 4/21/2024 12:00:00 AM
Fuel Compliance Officer - 12 Month Roster
- Department Of The Treasury
-
Toledo, OH
- Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION? A description of the business units can be found at: h...
- 4/19/2024 12:00:00 AM
About Toledo, Ohio
Toledo (/təˈliːdoʊ/) is a city in and the county seat of Lucas County, Ohio, United States. Toledo is in northwest Ohio, at the western end of Lake Erie bordering the state of Michigan. The city was founded in 1833 on the west bank of the Maumee River, and originally incorporated as part of Monroe County, Michigan Territory. It was re-founded in 1837, after conclusion of the Toledo War, when it was incorporated in Ohio.
After the 1845 completion of the Miami and Erie Canal, Toledo grew quickly; it also benefited from its position on the railway line between New York City and Chicago. The first...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection Manager jobs
$96,161 to $132,071
Toledo, Ohio area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Consumer Loan Collection Manager do?
Consumer Loan Collection Manager in Passaic, NJ
A consumer loan collection manager must be able to handle the development of strategies by him or herself, so the prior experience in the field as well as judgment to make decisions must be “up to par.” The consumer loan collection manager is expected to have a superior degree of creativity to the rest of the business, to ensure that the strategies used are superior to those used in the past when minimizing collection portfolio losses.
December 12, 2019
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A consumer reported receiving a threatening email related to Ace Cash Services regarding a delinquent loan.
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Top 13 Situational Interview Questions As Consumer Loan Collection Manager.
January 14, 2020