Consumer Loan Collection/Recovery Manager jobs in Cleveland, OH

Consumer Loan Collection/Recovery Manager manages a group of collection/recovery supervisors and develops collection strategies to minimize "bad debt" portfolio loss. Responsible for initial and ongoing training for all subordinate personnel. Being a Consumer Loan Collection/Recovery Manager requires a bachelor's degree. Typically reports to a top management. The Consumer Loan Collection/Recovery Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Consumer Loan Collection/Recovery Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Consumer Loan Servicing Specialist
  • First Mutual Holding Company
  • Westlake, OH FULL_TIME
  • Apply Job Type Full-time Description Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC. Requirements Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
    First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work.

     

  • 18 Days Ago

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Consumer Loan Sales Specialist
  • Dev
  • Euclid, OH FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 19 Days Ago

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Maple, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 23 Days Ago

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Branch Manager - Cleveland, OH
  • Third Federal Savings & Loan
  • Cleveland, OH FULL_TIME
  • At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers ...
  • 7 Days Ago

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Branch Manager - Cleveland, OH
  • Third Federal Savings & Loan
  • Cleveland, OH FULL_TIME
  • At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers ...
  • 7 Days Ago

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Building and Security Services Department Manager - Cleveland, OH
  • Third Federal Savings & Loan
  • Cleveland, OH FULL_TIME
  • At Third Federal, named for five years in a row as “One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers ...
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0 Consumer Loan Collection/Recovery Manager jobs found in Cleveland, OH area

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Collections Coordinator
  • Crane Aerospace & Electronics
  • Elyria, OH
  • **Collections Coordinator** Location **OH, Elyria** Department **Accounting/Finance** Employment Type **Full Time** **Jo...
  • 4/26/2024 12:00:00 AM

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Mixologist
  • Hotel Cleveland
  • Cleveland, OH
  • Job Summary: The Renaissance Cleveland Hotel is transforming to Hotel Cleveland, an Autograph Collection by Marriott. Th...
  • 4/26/2024 12:00:00 AM

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Childrens Librarian
  • Cleveland Public Library
  • Cleveland, OH
  • Job Description Job Description CHILDRENS LIBRARIAN (Collinwood Branch, Union and Cleveland Public Library strives to be...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Cleveland, OH
  • Duties WHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION? A description of the business units can be found at: https://ww...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Roster
  • Department Of The Treasury
  • Akron, OH
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION DIVISION?A description of the business units can be found at: htt...
  • 4/24/2024 12:00:00 AM

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Fuel Compliance Officer - 12 Month Register
  • Department Of The Treasury
  • Independence, OH
  • DutiesWHAT IS THE SMALL BUSINESS SELF EMPLOYEDDIVISION?A description of the business units can be found at: https://www....
  • 4/23/2024 12:00:00 AM

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Collection Manager
  • Rnr Tire Express
  • Akron, OH
  • Job descriptionThe Collection Manager position is a full-time opportunity offering a family atmosphere, great pay ($40,0...
  • 4/22/2024 12:00:00 AM

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Senior Financial Analyst
  • Lincoln Electric
  • Euclid, OH
  • Lincoln Electric is the world leader in the design, development and manufactureof the highest quality arc welding produc...
  • 4/22/2024 12:00:00 AM

Cleveland (/ˈkliːvlənd/ KLEEV-lənd) is a major city in the U.S. state of Ohio, and the county seat of Cuyahoga County. The city proper has a population of 385,525, making it the 51st-largest city in the United States, and the second-largest city in Ohio. Greater Cleveland is ranked as the 32nd-largest metropolitan area in the U.S., with 2,055,612 people in 2016. The city anchors the Cleveland–Akron–Canton Combined Statistical Area, which had a population of 3,515,646 in 2010 and is ranked 15th in the United States. The city is located on the southern shore of Lake Erie, approximately 60 miles ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection/Recovery Manager jobs
$85,686 to $127,657
Cleveland, Ohio area prices
were up 1.6% from a year ago

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Based on our compensation data, the estimated salary potential for Consumer Loan Collection Recovery Manager will increase 16 % over 5 years.
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DFI has received reports of apparent scams conducted by individuals claiming to represent Advance America, Cash America, Cash Advance America, Cash Advance USA, Speedy Cash, and Advance America Payday Loans.
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It will be up to you to impress the manager during the job interview.
January 22, 2020