Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Is lending your passion? This position is with a progressive, growing credit union. Excellent benefits package includes medical, dental, vision, life and disability insurance, generous paid time off and matching 401k Plan. Salary DOE.
APPLY TODAY at Spirit of Alaska Federal Credit Union website:
https://spiritofak.com/employment
*This is not a remote position*
Job Summary:
Interview applicants and analyze their creditworthiness using Spirit of Alaska FCU's policies and procedures. Approve loans within lending limits and refer denials and loans outside the limits to the appropriate source. Servicing of consumer loan and credit card portfolio to include answering phones, meeting with members, file and account maintenance and working with dealers along with other duties as assigned. This is a very fast paced position.
Qualifications:
Job Duties:
1. Maintain a working knowledge of Spirit of Alaska FCU’s lending products, policies procedures, and operating systems as well as any updates that are implemented.
2. Understand and comply with all state and federal regulations and laws. These include but are not limited to NCUA, Regulation B (ECOA), Regulation Z, Alaska UCC regulations, The Fair Housing Act, The Fair Credit Reporting Act and the Consumer Protection Act.
3. Ensure all information has been gathered that is required to make good loan decisions and make approvals within authorized lending limits.
4. Work with existing and potential members of Spirit of Alaska FCU while maintaining a high level of professionalism and integrity. Answer loan inquiries appropriately from applicants and dealers, either by phone, in person, fax, or email.
5. Communicate credit decisions.
6. Loan finalization, maintenance, and processing.
7. Assist other departments of the Credit Union as needed.
8. Other duties as assigned.
Job Type: Full-time
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Work Location: In person
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