Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Position: |
Consumer Loan Specialist |
Department: |
Consumer Lending |
Reports to: |
Consumer Loan Manager |
FLSA Status: |
Non-Exempt |
Position Summary
Responsible for the day to day servicing functions pertaining to the collateral and documentation processing of consumer loans. Processes consumer loan files after closings to ensure that documents are recorded with proper recording authority and the loans are entered correctly into the company records. Inputs loan documents, processes loan payoffs and maintains loan files. Prepares and monitors vehicle titles on newly booked loans. Establishes loan files and orders documentation required to process loans. Responsible for the accuracy and completeness of all loan documentation. Screens consumer application packages to determine acceptability of the credit request based on the organization's predetermined lending guidelines. Recommends approvals and declines of consumer credit requests. Provides general clerical assistance to consumer loan underwriters. |
Duties and Functions Essential to the Successful Performance of the Job
Management reserves the right to add or change duties listed
Quality Control/Funding 60%
Title Work on New Loans 15%
Title Work for Payoffs 10%
Consumer Loan Underwriting Support 10%
Lending Support/General Administration 5%
Other
Minimum Job Requirements:
Education: |
· High School diploma or equivalent |
Experience: |
· Up to 6 months of similar or related experience, including preparatory experience |
Specific Skills: |
· Strong ability to handle numerous projects simultaneously. · Excellent attention to detail. · Ability to work effectively and efficiently under time constraints and deadlines. · Ability to work with a team. · Ability to work with limited supervision. · Good written and oral communication skills. · Good computer skills (Excel & Word) |
Specialized Knowledge, Licenses, Etc.: |
· Knowledge of general accounting and bookkeeping principles preferred. · Proficiency in FSP and electronic title system (FDI) preferred. |
Supervisory Responsibility, if any |
None |
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Keys Federal Credit Union expects that its employees will conduct themselves with the highest ethical standards. The Credit Union also expects its employees to conduct business in accordance with all Bank Secrecy Act, anti-money laundering and other regulatory laws. Information security and confidentiality of member information are of the utmost importance to the Credit Union. Employees shall not knowingly provide assistance to individuals who attempt to violate or avoid these laws or the Credit Union's policies.
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