Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Jeanne D'Arc Credit Union offers competitive wages, excellent benefits, a pleasant working environment, and the opportunity for career growth and advancement. We count on our valued workforce to be professional, provide exceptional member service, and help our members make smart financial choices.
Come join our team as aLoan Servicing Representative, where under the direction of the Loan Servicing Officer, you will demonstrate a broad knowledge of loan products, collateral types, borrowing entities, and loan servicing activities and is able to perform various duties related to the ongoing servicing and maintenance of all loan products. Quality of the work produced and level of productivity is within the acceptable range for the department and corresponds to the level of experience; adheres to established policies and procedures. Supports the Credit Unions’ Core Value and Ultimate Goal and the departments focus on service, quality, efficiency, and teamwork.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience:
One year of related experience is required.
Education:
High school diploma or equivalent required or an equivalent combination of education and experience.
Interpersonal Skills:
Position requires personal contact with others inside and outside the Credit Union, thus requiring a high degree of confidentiality, discretion, diplomacy, and tact in communication. Builds relationships and fosters positive interactions with Credit Union team members, members, and vendors by demonstrating friendly, helpful, and efficient service. Good written and verbal communication skills are required, including communicating clearly and concisely. Patience, active listening, and sound judgment are required. Must have the ability to understand and communicate products, services, and regulations.
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0 Consumer Loan Collection/Recovery Rep. jobs found in Lowell, MA area