Consumer Loan Collection/Recovery Rep. jobs in Providence, RI

Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

H
Account Resolution Specialist
  • Home Loan Investment Bank, F.S.B.
  • Warwick, RI FULL_TIME
  • ***Willing to train the right candidate***

    Position Overview

    Home Loan Investment Bank, F.S.B. is seeking an entry level Collection Officer in their Warwick, RI office. The primary purpose of this position is to establish and maintain communication with borrowers in order to facilitate collecting payments and organizing information pertaining to the delinquent accounts.

    Major Duties and Responsibilities

    1. Establish contact with customers who are more delinquent on their payments to ascertain customer status and reason for delinquency. Contacts may be through telephone calls, e-mails, letters or sending to the property inspection company. When applicable, work with the customer to identify an appropriate payment plan, set up the plan and document the new payment schedule.

    2. Answer incoming calls from switchboard to "common" line in collection department. These calls can consist of anything from customer requesting account info, payment set-up or returning a call from another collector or department.

    3. Performs miscellaneous additional duties as assigned.

    Education

    This position requires a high school diploma or equivalent.

    Knowledge and Skills

    • Prior knowledge of government collections regulations, policies and procedures is preferred but willing to train the right candidate.
    • A minimum of 2 years customer service experience is required.
    • Previous experience in a call center environment preferred.
    • Fluent in English and Spanish a plus.
    • Ability to communicate effectively orally and in writing is required.
    • Ability to communicate effectively with difficult customers required.
    • Communications require considerable persistence and firmness while maintaining professionalism, tact and diplomacy.
    • Must possess the ability to exercise judgment in recognizing differences among work situations and in selecting and applying numerous related guidelines, policies and procedures to assignments, making minor deviations to specific cases and determining a sound course of action from among several alternatives.
    • Workout experience is a plus.
    • This is a full-time position with an exceptional benefit package and generous monthly incentives.

    Equal Employment Opportunity

    Home Loan Investment Bank, F.S.B. provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law.

    Job Type: Full-time

    Pay: $15.00 - $20.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Work setting:

    • Office

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • collections: 1 year (Preferred)
    • customer service: 1 year (Preferred)

    Language:

    • Spanish (Preferred)

    Work Location: In person

  • 22 Days Ago

B
LOAN OFFICER
  • Baycoast Bank
  • Bristol, RI FULL_TIME
  • BayCoast Mortgage is a fast growing Massachusetts company owned by BayCoast Bank, est. 1851. As a wholly owned subsidiary of a bank we have portfolio lending flexibility in addition to being a full-se...
  • 7 Days Ago

B
LOAN OFFICER
  • Baycoast Bank
  • Swansea, MA FULL_TIME
  • FUNCTION:Originates real estate mortgages by sourcing prospective customers and proactively solicits new residential mortgage business. Continually identifies, develops and maintains a quality network...
  • 7 Days Ago

P
LOAN OFFICER
  • Partners Insurance Group
  • Swansea, MA FULL_TIME
  • FUNCTION:Originates real estate mortgages by sourcing prospective customers and proactively solicits new residential mortgage business. Continually identifies, develops and maintains a quality network...
  • 23 Days Ago

P
LOAN OFFICER
  • Partners Insurance Group
  • Bristol, RI FULL_TIME
  • BayCoast Mortgage is a fast growing Massachusetts company owned by BayCoast Bank, est. 1851. As a wholly owned subsidiary of a bank we have portfolio lending flexibility in addition to being a full-se...
  • 25 Days Ago

P
Loan Officer
  • Paramount Residential Mortgage Group
  • Smithfield, RI FULL_TIME
  • Overview PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and hav...
  • 2 Months Ago

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0 Consumer Loan Collection/Recovery Rep. jobs found in Providence, RI area

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CUSTOMER SERVICE REP
  • Ennovi Advanced Mobility Solutions NJ Inc
  • Rumford, RI
  • Job Description Job Description Customer Service Oversee key customer accounts and provide communication on order status...
  • 3/18/2024 12:00:00 AM

F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Pawtucket, RI
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/16/2024 12:00:00 AM

F
Customer Support Associate (Work From Home)>
  • Fanatics
  • Johnston, RI
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / EST hours - As a Customer Support Associate you'll...
  • 3/16/2024 12:00:00 AM

R
Collections Associate II
  • Rockland Federal Credit Union
  • Rockland, MA
  • Collections Associate II, Rockland, Ma Salary: $21.84 - $32.82 per hour Rockland Federal Credit Union (RFCU) is searchin...
  • 3/15/2024 12:00:00 AM

J
Customer Service Representative
  • Johnson Controls
  • Lincoln, RI
  • Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, o...
  • 3/15/2024 12:00:00 AM

C
Customer Specialist
  • CarMax
  • Cranston, RI
  • 7276 - Warwick - 153 Bald Hill Road, Cranston, Rhode Island, 02920 CarMax, the way your career should be! About this job...
  • 3/14/2024 12:00:00 AM

T
FT Patient Scheduling Representative - Work From Home>
  • T2 Flex
  • Pawtucket, RI
  • [Call Center / Remote] - Anywhere in U.S. / Up to $18 per hour / Medical, dental & vision / PTO / 401k match - As a Pati...
  • 3/14/2024 12:00:00 AM

T
FT Patient Scheduling Representative - Work From Home>
  • T2 Flex
  • Johnston, RI
  • [Call Center / Remote] - Anywhere in U.S. / Up to $18 per hour / Medical, dental & vision / PTO / 401k match - As a Pati...
  • 3/14/2024 12:00:00 AM

The Providence city limits enclose a small geographical region with a total area of 20.5 square miles (53 km2); 18.5 square miles (48 km2) of it is land and the remaining 2.1 square miles (5.4 km2) is water (roughly 10%). Providence is located at the head of Narragansett Bay, with the Providence River running into the bay through the center of the city, formed by the confluence of the Moshassuck and Woonasquatucket Rivers. The Waterplace Park amphitheater and riverwalks line the river's banks through downtown. Providence is one of many cities claimed to be founded on seven hills like Rome. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Collection/Recovery Rep. jobs
$35,583 to $48,330
Providence, Rhode Island area prices
were up 1.6% from a year ago

Consumer Loan Collection/Recovery Rep. in Santa Barbara, CA
After a federal tax rate of 12% has been taken out, Consumer Loan Collection/Recovery Rep.
December 16, 2019