Consumer Loan Collection/Recovery Rep. is responsible for contacting "bad debt" customers to collect payments and settle accounts. Initiates account settlements pre-approved by a supervisor. Being a Consumer Loan Collection/Recovery Rep. requires a high school diploma or its equivalent. Typically reports to a supervisor. The Consumer Loan Collection/Recovery Rep. may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
As a Customer Service Loan Specialist, you will work with customers to explain our offerings, as well as conduct outreach to customers who are overdue on loan payments, working with them to identify solutions. The Customer Service Loan Specialist supports the Branch Manager in creating a positive, supportive, and well-run office in the communities we serve. As a customer service Loan Specialist, you will be provided in-depth training to understand our products and how we are able to help our customers. There are tremendous growth opportunities from this role throughout our company!
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