Consumer Loan Collection/Recovery Supervisor jobs in Orange, CA

The Loan Processor - Consumer is responsible and accountable for providing high quality service to our external and internal customers by following procedures and regulatory guidelines, giving special attention to communication, compliance, loan quality and timing.

RESPONSIBILITIES

• Manage a high-volume loan pipeline.
• Prepare “Needs List” upon review of the loan terms and relevant information received.
• Create a positive customer experience by effectively communicating needs list, timelines and funding requirements.
• Gather the necessary paperwork and documentation required to make a complete loan file.
• Review all loan documentation to ensure completion and, accuracy, and verify compliance with company policies and procedures.
• Adhere to all regulatory requirements.
• Request and/or run reports from third party agencies and conduct thorough review of all information to identify potential risks (i.e. credit, OFAC, Westlaw, UCC search, Flood Determination Certificate, Tax Verification).
• Escalate issues which may impact loan funding or perfected collateral position.
• Effectively communicate with external and internal customers relative to loan process to meet deadlines.
• Maintain and update banks internal loan processing system which includes data fields, transactional documentation and notes.
• Submit complete loan files for underwriting.
• Upon receipt of loan approval, request loan documents, review loan documents for accuracy and coordinate signing.
• Prepare loan file for closing and coordinate with all necessary parties involved for funding.
• Provide closed loan file to be imaged and index to the banks electronic file system.
• Create ticklers for Post-Closing items, follow for receipt (i.e. final title policy(ies) and recorded documents).
• Review final title policy(ies).
• Ensure on-going Bank compliance with Equal Credit Opportunity Act by monitoring for timely credit decisions and preparing all Consumer Adverse Action Notices (ECOA/Reg. B).
• Other duties as assigned.

QUALIFICATIONS

• Minimum 1-3 years of experience in loan processing or related work experience required.

A reasonable, good faith estimate of the minimum and maximum base salary or pay for this position is $24.53 to $36.79. Actual compensation will vary based on various factors including but not limited to location, experience, and performance.  A discretionary bonus and/or business line incentive may be provided, in addition to a medical and other benefits, dependent on the position.  For more information regarding our benefits, please visit https://www.ppbi.com/careers.html

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