Consumer Loan Collection/Recovery Supervisor supervises a team of recovery representatives in consumer collection activities. Coaches team to achieve collection targets. Being a Consumer Loan Collection/Recovery Supervisor directs initiatives and policies to improve collection process. May require a bachelor's degree. Additionally, Consumer Loan Collection/Recovery Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection/Recovery Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection/Recovery Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
General Purpose: Responsible for overall administration and operation of the Consumer Lending function and enhancing the products offered to members, ensuring those products and pricing are mutually beneficial to members and the Credit Union.
Essential Duties/Responsibilities
Other Duties/Responsibilities
Job Knowledge
Job Qualifications (Skills)
Black Hills FCU is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. The following list outlines the physical considerations that are normally encountered in this job.
Vision: A sighted person to review direct reports' work.
Speech/Hearing: Ability to communicate verbally and in writing with staff, members and vendors.
Manual Dexterity: Ability to perform necessary computer-related input.
Physical Mobility: Prolonged periods of sitting at a desk and working on a computer. Requires the ability to work flexible hours.
Job Qualifications (Ability)
Job Qualifications (Education/Experience)
Job requires a four-year college level of language, math and reasoning skills. Five years experience in a related field with equal responsibilities is acceptable. Formal training should be supplemented with continuing education.
Work Environment/Physical Activities
Job requires limited physical effort. The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations. The job requires a degree of attention to details.
Black Hills Federal Credit Union is an equal opportunity employer. All applicants will receive consideration without regard to age, race, color, sex, sexual orientation, genetic information, religion, national origin, disability, veteran status, or any other status or condition protected by state or federal law. BHFCU will provide reasonable accommodation to qualified persons with a disability but who are otherwise able to perform the essential functions of the job.
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