Consumer Loan Collection Supervisor supervises a group of consumer loan collectors and assists in developing strategies to minimize collection portfolio loss. Assists in designing and administering collection processes, policies, and procedures, also supervises use of computerized collection systems. Consumer Loan Collection Supervisor, a level I supervisor is considered a working supervisor with little authority for personnel actions. May require a bachelor's degree in area of specialty. Additionally, Consumer Loan Collection Supervisor typically reports to a manager or head of a unit/department. The Consumer Loan Collection Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Consumer Loan Collection Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Customer Service Representative:
Are you just starting your career and are unsure of how to gain the experience needed to land a solid professional career where you can grow? Let me ask you a few of questions. “Can you provide excellent customer service and build long lasting relationships with real people and enjoy doing it?” “Have you led a team or helped manage a small group of people?” If the answer is yes, we have a career for you.
The role of a Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn all aspects of our business and culture and use that knowledge to provide our customers the best products and services to meet their individual financial needs. We are seeking driven individuals ready to move to the next level in their careers.
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The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
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