Consumer Loan Processing Manager jobs in El Paso, TX

RP Professional Services, LLC (RP) is a rapidly growing government consulting firm headquartered in Ashburn, Virginia. We're an 8(a), Service-Disabled Veteran-Owned Small Business (SDVOSB) that exclusively enables the missions of U.S. Federal agencies through superior mission support and technology integration. Our dedication to our employees and clients is driven by our promise to deliver Excellence, Value, and Flexibility. "People, not just Resources" is more than our motto; it's the foundation on which we are built! At RP, we take pride in who we are and what we deliver.

RP Pro Services is seeking highly qualified individuals for Loan Processing Assistant position to support a federal agency.You will be performing duties necessary to the processing, servicing, liquidating, or other transactions for all types of SBA loans.

This position is hybrid in El Paso, Texas.

Responsibilities

Provides administrative support to the lending and credit staff, to assist in the completion of loan packages.

Communicate with applicants, Business Development Officers, Brokers, Sellers, and Accountants to gather necessary documents for SBA underwriting and packaging.

Answer telephone and written inquiries concerning loan processing and other relevant information.

Promote an outstanding customer experience by exemplifying prompt follow-up and proactive internal/external customer communication, proper etiquette, and all other professional customer service qualities to deliver an outstanding customer experience.

Reviewsall documents received including financial statements and based on the review assesses the need for additional information and additional documents to meet SBA eligibility requirements.

Ensure electronic files are complete with all documents required to meet SBA requirements for underwriting and packaging for eligibility and completeness.

Responsible for the accuracy of the loan files, including all packaging documents, satisfaction of credit conditions, and compliance with SBA Lending requirements as stated in the SBA SOP.

Order third party reports as necessary, including credit reports, appraisal and environmental reports, and UCC searches.

Create and maintains status reports for management.

Perform variety of clerical duties requiring knowledge of departmental procedures.

Additional Duties and Responsibilities:

Demonstrates outstanding interpersonal, technical, problem solving, and written communication skills.

Performs other duties as requested by Executive Management or Supervisor

• Bachelor's degree. Additional experience may be considered instead of the educational requirements.
• 3 years of experience
• Experience with loan administration and basic account principles.
• Knowledge of duties, priorities, commitments, policies, and goals of the office sufficient to perform assignments such as telephone requests and other inquiries.
• Practical knowledge of standard procedures in loan administration requiring extended experience to perform such work as preparation of the more routine modification of loan terms and conditions.
• Knowledge of financial statements, credit instruments, collateral documents, and business terminology.
• Skill and ability to use a calculator, typewriter, and/or personal computer to complete forms, recurring reports, and correspondence which is generated by job activity.
• Skill and ability to deal with situations on the telephone involving individuals who may not understand the Agency's programs or who have complaints or grievances with the Agency.
• Judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adopt the guidelines in specific cases, may determine which of several established alternatives to use
• The ability to work for any US employer without requiring sponsorship

Preferred Qualifications:

• Comprehensive knowledge of the substantive programs of Small Business Administration and how they relate to loan administration functions.

• Health Benefits: Medical, Vision, Dental

• 4% retirement match with 100% vesting
• Company paid STD and LTD
• Company paid basic life insurance
• Competitive PTO package

RP Professional Services, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.