Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Description
This is a unique entry level position in the Pension Administration industry. We are seeking candidates who are looking to start a challenging and rewarding career. If you enjoy analyzing and interpreting complex information, while providing excellent customer service to our valued clients and team members, you may be just right for this job and our company.
SUMMARY:
This position is responsible for processing pension/401(k) participant distributions, loan requests, and other various types of distributions; while ensuring accuracy, timely processing, and adherence to policies and legal requirements. Enhanced customer service skills are needed to handle phone calls and written correspondence while maintaining a polite and professional demeanor.
Other duties to include:
· Utilize office machines such as copiers, printers, faxes and computers for word processing, spreadsheet creation, saving and linking documents, etc.
· Printing and mailing invoices, check, etc.
Capability to work in a fast-paced and team-oriented office environment.
Excellent organizational, problem solving skills, and attention to detail. Must be self-motivated, goal oriented with an ability to multi-task.
*QUALIFICATIONS:
· Two years (minimum) administrative/professional experience which includes customer service (highly preferred in the banking/financial, legal or insurance service fields); OR one year pension administration experience.
· Proficiency in word, Excel, and Outlook.
The ability to work independently and to problem solve on your own.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
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Work Location: In person
0 Consumer Loan Processing Supervisor jobs found in Chico, CA area