Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
SUMMARY: Direct and oversee the production operations to ensure a smooth and efficient process by monitoring employees and organizing workflows.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
· Directs the work of all teams on the blanking line and warehouse.
· Oversees the day-to-day operations, training, and development of staff.
· Organizes workflow by assigning responsibilities.
· Interprets and ensures consistent application of policies and procedures.
· Communicates with subordinates, peers, and management.
· Manages daily functions and checks for workflow errors and inconsistencies.
· Develops, implements, and maintains standard operating procedures, practices, and work instructions.
· Directs and maintains activities that ensure that the physical plant facility is kept clean and organized, that the company associates are operating in a safe environment and that the company is manufacturing a quality product that is being delivered in a timely manner.
· Responsible for appraisal and disciplining of employees.
· Identifies issues in efficiency and suggest improvements.
· Responsible for monitoring timecards, approving time off, and tracking attendance.
· Responsible for reporting safety incidents and assists with investigations.
Requirements
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to walk, stand, talk, and hear. The employee is occasionally required to stoop, bend, kneel, crouch or crawl, reach, climb use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms, and frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific close vision, distance vision, color vision, peripheral vision, and depth perception. May require long hours sitting and staring at a computer monitor.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate, office environment. Some travel may be required.
Required Skills:
COMPUTER SKILLS: Basic computer skills including word-processing, PowerPoint, and Excel are required for this position.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Ability to write routine reports and correspondence in English. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals. Ability to compute rate, ratio, and percent.
OTHER SKILLS AND ABILITIES: Knowledge of metric system, ability to work with computers, mechanically inclined.
CERTIFCATES, LICENSES, REGISTRATIONS: Crane license, forklift license. (May be obtained in first three months of employment).
The noise level in the work environment is usually loud. Proper safety equipment is required for work on the warehouse floor.
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