Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
The Opportunity:
As a Consumer Loan Underwriter of MassMutual Federal Credit Union (MMFCU), you will be a valued member of a supportive, diverse, and skilled team. All MMFCU team members are committed to delivering a consistent and memorable experience to our members and potential members. You will be responsible for representing the financial interests of both our members and the credit union. You will be responsible for reviewing, analyzing, approving, and underwriting consumer requests within credit union and industry guidelines. You are also responsible for timely turnaround on applications as well as for performance of loans written. You must be a decision-maker with a tolerance for risk, while understanding the lending guidelines and regulations.
The Team:
Reporting to the Chief Lending Officer (CLO), the loan team is comprised of loan officers, a loan servicer, collections, and a loan processor. The team is expected to work cross-functionally and collaboratively with other business units within the organization.
The Impact:
Minimum Qualifications:
Preferred Qualifications:
What to Expect as Part of the Team
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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.Clear All
0 Consumer Loan Processing Supervisor jobs found in Springfield, MA area