Consumer Loan Processing Supervisor supervises the day-to-day loan processing operations involved with the origination and documentation of various types of loans. Implements processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Processing Supervisor tracks team performance against established metrics and standards for speed, quality, and customer service. Performs quality checks and resolves issues. Additionally, Consumer Loan Processing Supervisor prepares reporting for internal departments and external agencies. Participates in audit requests and processes. Delivers new hire and team training. Provides updates on policy and regulatory requirements and changes. May require an associate degree or equivalent. Typically reports to a manager. The Consumer Loan Processing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Processing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
April 11, 2024
Company Overview:
Established in 1895, Bay State Savings Bank is an approximately $500MM, Massachusetts-based mutual Bank. As a Bank owned by a mutual holding company, the Bank is effectively governed by its depositors, and its mutual ownership structure allows it to focus on long-term and community impact rather than short-term profits. BSSB has six branch locations in central Massachusetts and operates one education branch within a high school. BSSB is the only remaining mutual savings bank originally headquartered in Worcester, Massachusetts: the second largest city in New England. BSSB is a value-driven organization committed to international actions and investments that position the Bank as the communities’ preferred choice for Banking.
Position Description:
Under general supervision of the Vice President – Retail Lending, performs a variety of administrative and clerical duties surrounding the processing of mortgage and home equity applications, initial loan disclosures, and ordering of title and appraisal of the Bank’s mortgage and consumer loan products and services. Oversight of compliance for all mortgage, consumer, and home equity loan products.
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0 Consumer Loan Processing Supervisor jobs found in Worcester, MA area