Consumer Loan Processor performs administrative tasks for loan processing. Collects and prepares necessary information required by each loan type and purpose to process and complete loan files. Being a Consumer Loan Processor verifies all documentation for accuracy and completeness. Tracks and monitors due dates. Additionally, Consumer Loan Processor ensures all documents are prepared and finalized in compliance with regulatory policies and procedures. Inputs and maintains all required transaction and processing records according to procedures. Responds to inquiries. Prepares required regulatory reporting. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Processor works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Processor typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Position Purpose
The primary responsibility of the position is to provide support to staff by processing approved applications, completing all necessary forms registering the credit union’s lien on property used as collateral, and to act on applications within the limits established by CFCU policies.
Duties
1. Calling other state DMV’s, gathering necessary title perfection paperwork.
2. Collect POAs and other supporting lending documents.
3. Managing any ancillary lending product support procedures i.e., Warranty, GAP, Debt Can.
4. Taking refund payments and making sure those are applied to principal, while sending modifications to reduce monthly payment/getting form to member etc.
5. Making sure ACH forms are submitted to accounting in a timely manner and updating the necessary departments.
6. Handling loan closing perfection. i.e., gathering closing documents, lien perfection documents, etc.
7. Making sure we have updated insurance binders from Members in a timely manner while also assisting with CPI management.
8. Handling Popio lending calls, to assist in maintaining member satisfaction with Carter’s lending process.
9. Directing initial applications and pre-approvals.
10. Assist in vehicle searches for members while also providing Carfax research to determine values and assist with pricing negotiation with dealers.
11. Manage the process of eLending declines and providing members with the proper adverse action forms.
12. Adheres to prescribed security controls to protect the staff and facility against criminal activity and fraudulent operations.
13. Acquires and retains knowledge in applicable credit union regulatory requirements.
14. Performs additional responsibilities as required or directed.
15. Responsible for adhering to compliance laws, regulations, and established Carter CU policies and procedures, including BSA and Anti-Money Laundering.
16. Seek opportunities to enhance skills and value to the credit union and make suggestions for improvements..
17. Performs additional responsibilities as required or directed
18. Has a working knowledge and understanding of Carter Federal Credit Union’s operational policies and procedures, organization, and philosophy.
19. Follows and supports Carter Credit Union Core Values.
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
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