Consumer Loan Quality Assurance Auditor jobs in Honolulu, HI

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve.  Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Auditor – Regulatory Compliance & Quality Assurance, reports to the Supervisor, Regulatory Compliance & Quality Assurance and is responsible to conduct and manage surveillance of the performance of the Hawaiian Airlines’ (HAL) Continuous Airworthiness Maintenance Program (CAMP) in accordance with HAL’s Continuing Analysis & Surveillance System (CASS), including all maintenance personnel and work performed by outside vendors, to ensure that policies and procedures embody the highest standards of safety and airworthiness. The candidate must be able to travel, work flexible hours, and work beyond regular hours, including weekends, holidays, and non-traditional hours.

Key Responsibilities

• Responsible for the collection of CASS data to provide meaningful information and measurement of departmental compliance in support of continuous improvement
• Performs investigations of significant safety-related or non-compliance events and assists in the development of corrective actions for maintenance related events
• Responsible for the completion of all assigned scheduled and unscheduled audits
• Maintains and updates audit record files in HAL’s CASS data collection system (TRAX)
• Drafts and publishes audit summary reports utilizing the TRAX maintenance software system and Adobe Acrobat Pro
• Issues Corrective Action Response (CAR) reports for non-compliance findings and ensures adequate immediate corrective action, root cause, and comprehensive corrective action
• Performs research for regulatory compliance issues and provides recommendations or changes to existing documentation to conform to the regulatory requirements
• Provides oversight of FAA-approved Aircraft Maintenance Programs to ensure continued compliance
• Investigate and provide Service Difficulty Reports (SDR) to the FAA in accordance with 14CFR121.703
• Investigate and provide Extended Operations (ETOPS) reports to the FAA in accordance with 14CFR121.374
• Perform internal and external oversite / surveillance audits of line and heavy maintenance
• Perform oversite / surveillance audits of fuel providers, fuel storage, and deicing vendors
• Other duties as assigned or directed

Minimum Requirements

• High School Diploma or equivalent required
• Requires FAA Airframe and Power Plant License or 4 years aviation maintenance experience with a 14 CFR Part 121 carrier. Other relevant experience, such as 14 CFR Part 145, military, or relevant Aviation related Degrees will be considered
• 2 years aviation experience in Engineering, Quality Assurance, Regulatory Compliance, or equivalent Military Standardization required
• Ability to apply critical thinking skills to all audits and investigations to effectively evaluate information to identify potential systemic hazards
• Excellent organization, prioritization, presentation, and report writing skills
• Excellent personal skills such as listening, communication, persuasion, hospitality, and collaboration
• Ability to summarize complex compliance matters
• Must be able to confidently and professionally represent Hawaiian Airlines to members of federal authorities and industry
• Ability to set priorities and manage multiple projects to balance work within the group
• Proficient with Microsoft Office suite

**Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position.  Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.

*** In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.

Preferred Qualifications

• B.S. Degree in Aviation Management
• B717, B787, A321, and A330 experience preferred
• Experience in a FAR part 121 operation.
• Experience in conducting audits using the Coordinating Agency for Supplier Evaluation (CASE) standards
• Knowledge of Federal Aviation Regulations (Parts 21, 25, 43, 65, 121, 145, etc.), Airworthiness Directives, and Manufacturer Service Documents (ICA, SB, SL, etc.)
• Knowledge of ICAO, EASA, and DOD regulations highly desired
• Maintenance IT systems knowledge (e.g., SCEPTRE, TRAX, etc.) experience preferred
• Proficient with Adobe Acrobat Pro

About Hawaiian Airlines

Now in its 94th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 130 daily flights within the Hawaiian Islands, daily nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. In 2022, the carrier topped Travel Leisure’s 2022 World’s Best list as the No. 1 U.S. airline and was named Hawaiʻi's best employer by Forbes. Hawaiian^® led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook  (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.