Consumer Loan Quality Assurance Manager jobs in Cleveland, OH

Job Title: Quality Assurance Manager

Location: Westlake, OH (Onsite)

Duration: Full time

Job description:

Requirements

· Responsible for location Quality team in absence of Quality Director.

· Contribute to the overall company Quality agenda; driving and adding to departmental projects

· Coach and develop staff using their personal development plans and ensure individual training within their area of expertise.

· Support Quality Supervisors in managing indirect staff, ensuring compliance to procedures and best practices.

· Assist all QC functions within the department i.e. batch adjustments for all processing lines, processing line checks and verifications, day after analysis, and any other customer or formulation requirement.

· Verify all laboratory SOPs, ensuring performance metrics are achieved with a focus on exceeding customer expectations.

· Ensure operations control checks are completed on time and in full including, but not limited to sterilization, in-process, and finished packaging worksheets.

· Review all manufacturing deviations with production and Quality staff to root cause effectively.

· Review all Quality checks for accuracy and completeness, following up with personnel or escalating as appropriate.

· Create training materials; SOPs, VWIs and OPLs for the successful implementation and adherence to company, customer, SQF, and regulatory food safety and quality requirements.

· Ensure all laboratory equipment and supporting operations measuring devices are calibrated, verified as scheduled and functioning as designed. Troubleshoot and or escalate to vendors for effective repair or replacement.

· Ensure customer product sampling is completed and shipped in a timely manner to respective 3rd party contractor or customer’s preference.

· Continuously improve processes with regards to defect reduction, customer complaint investigation, and root cause analysis.

Required Skills

· Interpersonal skills and demonstrated ability to work with cross functional teams, internally and externally.

· Individual must have strong food processing skills and a Quality background

· Demonstrated organizational, planning and time management skills.

· Problem-solving skills (pays attention to details and effort to understand causes instead of just the effects) and creativity for developing innovative solutions and applications.

· Excellent written and oral communication skills with strong emphasis on technical presentations and reports.

· Ability to effectively manage multiple projects under short timelines to produce commercially viable solutions.

· Proven ability to multi-task in a fast-paced environment

Required Education And Experience

· A minimum of a Bachelor of Science degree from an accredited university.

· Experience may be a substitute for degree

· A minimum of 5 years’ experience in a manufacturing environment

· Demonstrated team building.

· Quality certifications including PCQI, Better Process Control, preferred

Job Type: Full-time

Pay: $60,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Manufacturing environment: 5 years (Required)
• Food and Beverage: 3 years (Required)

Ability to Relocate:

• Westlake, OH: Relocate before starting work (Required)

Work Location: In person