Consumer Loan Quality Assurance Manager manages a team of auditors who ensure procedures regarding consumer loans are being met according to company guidelines and policies. Makes recommendations for improvements based on findings. Being a Consumer Loan Quality Assurance Manager maintains quality control standards and verifies credit approvals. May require a bachelor's degree. Additionally, Consumer Loan Quality Assurance Manager typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Consumer Loan Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Description
Advanced Circuits, a division of APCT, Inc., was founded in 1989 and is now the 2nd largest circuit board fabricators in North America. While Advanced Circuits is best known for its expedited turn time capabilities and on time shipping record, the company is also the leader in commercial PCB, high-reliability, RFP documents for terms acceptability, and in the high technology marketplace.
Our company offers individuals the opportunity to utilize their skills to enhance their professional growth and the growth of the company. Advanced Circuits promotes a culture that excels in customer service, rewards risk-taking and allows the employees to be open to new exciting opportunities. The company takes pride in their “Can do Attitude” by providing top of the line service and going above and beyond for their customers.
We are leading manufacturer of electronic components operating within a secure environment governed by International Traffic in Arms Regulations (ITAR). Our cutting-edge technologies serve aerospace, defense, and government sectors, ensuring critical mission success.
Responsibilities:
· Managing the following: ISO / AS9102, MIL-SPEC 55110, 31032 Certification & Documentation, update and Maintenance of files applicable to UL & other outside agencies & customers as well as manage all quality departs staff, productivity, quality and discipline.
· Evaluate and verify evidence of recurrence prevention for all internal corrective action reports & direct changes or improvements as necessary.
· Evaluate and direct improvements for all process procedure documents, training checklists, process tests, review & sign-off revisions
· Evaluate and update quality manual and applicable procedures as necessary (annually)
· Evaluate rejected and defected materials for acceptability by internal and/or IPC standards.
· Provide failure analysis of product rejected both internally & returns to accurately provide corrective action & recurrence prevention.
· Daily evaluate rejects resulting in restart orders, provide failure analysis as needed, assign root cause by department/process, and publish report daily.
· Weekly evaluate reject statistics from previous week. Assist managers & department supervisors in identifying root cause and their solutions.
· Monthly compiles reject statistics for the month, chart both 13-week & year-to-date progression of rejects and analyze for trends. Assist managers & department supervisors in identifying root cause and their solutions.
· Monthly produce year-to-date statistical reports to analyze and track overall department, shipping yield, restart and production yield performance. Assist senior management in identifying problem areas and initiating possible solutions.
The Manager is also responsible for:
· Manage and evaluate Underwriters Laboratories file, maintain accuracy to current applications & processes as well as future needs. Design and produce necessary qualification samples and/or complete the necessary applications to maintain and/or obtain certifications.
· Respond to customer surveys, both written and verbal, regarding our capabilities, processes and acceptance criteria, quality system and performance ability in all areas of production. Act as the secondary contact for “on-site” quality audits & surveys from customers as well as other licensing agencies.
· Act as AC representative to customers and others that visit our facility. Remain knowledgeable and up-to-date on processes and equipment throughout our facility and communicate at a level that is understandable to those individuals or groups that tour our facility.
· Maintain and improve data gathering tools for the purpose of providing accurate and up-to-date information to senior management regarding process yields and trend analysis. Oversee and maintain the operation of the Yield, CAR & Restart Access databases.
· Manager is also responsible for managing and overseeing the following areas, Customer complaints, AOI, Cross section lab, in-process inspection, final inspection, and quality engineering, Shipping and receiving. Work with all areas to determine product acceptability.
· Work with customers when issues arise with product shipped. Determine the issue and work to resolve quickly, and able to maintain customer confidence in our company.
· Daily be active on the production floor, to answer questions, oversee potential quality issues in manufacturing and ultimately be responsible for the quality of all manufacturing.
· Daily manage and oversee all receiving and shipping document control.
Requirements
0 Consumer Loan Quality Assurance Manager jobs found in Tempe, AZ area