Consumer Loan Quality Assurance Representative jobs in Burlington, VT

Position description:

The Consumer Loan Processor supports the consumer loan originator function and will be responsible for consumer loan applications to ensure timely processing and closing of loans. This support includes processing, preparing, closing, and funding of consumer loans for the branch. Perform post-closing quality control review of closed consumer loan files.

Specific duties include:

• Responsible for timely and accurate processing, closing, and disbursing of consumer loans utilizing current consumer loan software and Credit Union loan policies and procedures.
• Ensures all consumer loan files are originated, processed, and closed in conformance with established business process by utilizing a formal post-closing review process.
• Acts as a resource to branch staff on all processing and closing procedures.
• Trains branch staff on pertinent aspects of the closing and funding procedures.
• Participates in NEFCU’s - Member Relationship Development, a program that assists in detecting member’s unidentified financial needs.
• Supports Credit Administration with timely review of residential property appraisals as necessary and back-up post-closing review of consumer real estate loans.
• May originate overflow consumer loan applications or may obtain lending authority on a graduated basis.

Qualifications:

• High school diploma, GED or equivalent
• Knowledge of Federal lending regulations and Credit Union policies preferred.
• Strong attention to detail, organizational, analytical and time management skills
• Strong written and oral communication skills
• Exceptional customer service and conflict resolution skills