Consumer Loan Quality Assurance Representative jobs in Evansville, IN

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Consumer Loan Specialist
  • Heights Finance Corporation
  • Evansville, IN FULL_TIME
  • Overview

    We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and existing customers in the lending process. This position is a terrific opportunity to start your career and learn about consumer finance! Our team is goal driven and always strives for business growth, increased sales, and controlled delinquency.  

     

    If you are self-motivated, career oriented, and energized by delivering good customer service and hitting sales goals, then check out this opportunity! 

     

    Benefits: 

    • Uncapped monthly bonus opportunities 
    • Medical, dental, and vision insurance effective day 1 
    • 401K with some company match 
    • Paid Time Off 
    • Employee Relief Fund 

     

    Hourly: $15.00 - $20.50

    The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average.  The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience. 

     

    Hours: Full Time, Monday through Friday, 8:30am to 5:30pm with an occasional evening or Saturday.  

     

    Why you would love to work here: 

    "I started my journey with the company as a Customer Service Representative with the dream of one day moving up within the company. With hard work and the help of great leadership, I was promoted to Branch Manager. I love the ability to help our customers within our community in a fast-paced environment with a company that values their team members and has a great culture that feels like we are all family."   

    -Carrie C., Branch Manager in Tennessee 

     

    Responsibilities

    What you will be doing: 

     

    • Greet and assist every customer in a professional manner 
    • Marketing for new loans to existing and new customers through solicitation calls  
    • Educate and upsell customers on all product offerings including loan options and insurance products 
    • Process loan applications to determine customer eligibility  
    • Work with past due customers to bring their account current through collection calls 

     

    Qualifications

    What you should have: 

     

    • Customer service mindset 
    • Experience with sales and/or customer service 
    • Ability to multitask and effectively manage time 
    • High School diploma or equivalent. 

     

     This employer participates in E-Verify for US-based hires. 

     

    #LI-Onsite 

    #HeightsFinance

    #HFCLP

     

    EEO Statement

    CURO Supports Equal Employment Opportunity. CURO (dba Cash Money®, LendDirect®, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of CURO to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

  • 10 Days Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Evansville, IN FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 10 Days Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Owensboro, KY FULL_TIME
  • Overview: Reach new heights in your career with Heights Finance! At Heights Finance we service our communities by offering personal installment loans designed to help our customers get the money they ...
  • 16 Days Ago

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Consumer Loan Officer
  • LIBERTY FEDERAL CREDIT UNION
  • Evansville, IN FULL_TIME
  • Liberty FCU is currently seeking a Consumer Loan Officer with excellent communication and member service skills to join our growing team. In this position, you will help our members realize their fina...
  • 7 Days Ago

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Consumer Loan Specialist
  • Heights Finance Corporation
  • Harrisburg, IL FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 24 Days Ago

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Consumer Loan Specialist
  • CURO Financial Technologies Corp
  • Harrisburg, IL FULL_TIME
  • Overview We service our communities by offering personal installment loans designed to help our customers get the money they need when they need it. The Consumer Loan Specialist assists both new and e...
  • 24 Days Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Evansville, IN area

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Quality Assurance Manager
  • The Judge Group
  • Evansville, IN
  • Quality Assurance Manager - Food ManufacturingOverview: Seeking an experienced QA Manager to lead our food safety and qu...
  • 3/18/2024 12:00:00 AM

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QUALITY ASSURANCE MANAGER
  • The Judge Group
  • Henderson, KY
  • Our client is currently seeking two QUALITY ASSURANCE MANAGERS in KYThe Quality Assurance Manager will be responsible fo...
  • 3/18/2024 12:00:00 AM

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Mgr. Sr. Quality Assurance
  • The Judge Group
  • Owensboro, KY
  • Summary: This position is responsible for managing, controlling, organizing and directing the activities of the plant fo...
  • 3/18/2024 12:00:00 AM

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Quality Assurance Manager (2nd Shift)
  • The Judge Group
  • Owensboro, KY
  • Quality Assurance Manager (Second Shift)OverviewThe Quality Assurance Manager will be responsible for managing their shi...
  • 3/18/2024 12:00:00 AM

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Quality Assurance
  • ResourceMFG
  • Princeton, IN
  • summary Now Hiring! Quality Assistant TechnicianDay Shift Don't Miss Out! Terrific Employer. Good Pay and Benefits.Are y...
  • 3/17/2024 12:00:00 AM

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Technical Business Analyst
  • Keller Schroeder
  • Evansville, IN
  • Keller Schroeder has been growing, and we are continuing to expand our operations. If you are a proven performer, we wou...
  • 3/16/2024 12:00:00 AM

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Injection Molding Material Handler
  • Berry Global, Inc
  • Evansville, IN
  • Overview: Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of Always Advanci...
  • 3/15/2024 12:00:00 AM

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ATCS, (MSS-1, Level 5) AT-2152-EI (Support Specialist)
  • Federal Aviation Administration
  • Evansville, IN
  • ** ATCS, (MSS-1, Level 5) AT-2152-EI (Support Specialist)** **Department of Transportation** ** ATO, Central Service Are...
  • 3/15/2024 12:00:00 AM

Evansville is a city and the county seat of Vanderburgh County, Indiana, United States. The population was 117,429 at the 2010 census, making it the state's third-most populous city after Indianapolis and Fort Wayne, the largest city in Southern Indiana, and the 232nd-most populous city in the United States. It is the commercial, medical, and cultural hub of Southwestern Indiana and the Illinois-Indiana-Kentucky tri-state area, home to over 911,000 people. The 38th parallel crosses the north side of the city and is marked on Interstate 69. Situated on an oxbow in the Ohio River, the city is of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$42,653 to $56,523
Evansville, Indiana area prices
were up 1.3% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020