Consumer Loan Quality Assurance Representative jobs in Greenville, MS
Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Quality Assurance Representative jobs
- Tower Loan
-
Lexington, MS
FULL_TIME
-
Great Opportunity!
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!
About Us:
Tower Loan, one of Americas largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.
- For more information about us, visit www.towerloan.com
- To see customer reviews (4.7/5.0), visit https://www.trustpilot.com/review/towerloan.com
Other Details:
- Full Time
- Pay Rate:
- $15 / hour
- Additional Pay:
- $100-$400 per month based on monthly performance
- Hours:
- 8:30am-5:30pm, M-F; overtime may be required based on operational needs
Benefits & Advantages:
- Skill development & growth opportunities
- Complete position-based training program
- Coaching and mentorship
- Strong hire-from-within policy
- Comprehensive benefit package
- Awards, recognition, & appreciation
Essential Job Functions:
- Demonstrate a high level of customer assistance by phone and in-person
- Receive and record payments in customer accounts
- Market to current and former customers over the phone and in-person for additional business
- Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
- Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
- Investigate credit and process loan applications
- Perform all other duties and responsibilities as assigned
Required Qualifications:
- High school diploma or equivalent
- Effective communication and time management skills
- Reliable personal transportation with insurance
- Ability to stand and sit for long periods of time
- Ability to lift and maneuver up to 20 pounds
How to Apply:
Click the apply button in the top corner of the screen OR Text TLJobs to 601-565-4541
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- Tower Loan
-
Lexington, MS
FULL_TIME
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-
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- 2 Days Ago
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-
Greenville, MS
FULL_TIME
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- Tower Loan
-
Leland, MS
FULL_TIME
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- 27 Days Ago
- Tower Loan
-
Clarksdale, MS
FULL_TIME
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- 29 Days Ago
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About Greenville, Mississippi
were up 1.2% from a year ago