Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Description
Are you someone who enjoys undercover work? Ever considered the thrill of evaluating sales, customer service, and overall experiences while incognito?
Look no further!
Here's how it works : Each week, you'll receive a list of businesses to contact. After making your calls, simply complete a form detailing your experience and submit it for review.
And the best part? You get paid for each completed call! It's as easy as that!
Pay Rate : $3.00 per call, up to $30.00 for completing 8 or more calls a week.
Disclaimer : While we strive to provide lists regularly, the number of lists you receive will depend on your performance and our staffing needs.
Ready to embark on this undercover adventure? Join us at Prioxtel Virtual Solutions and start shaping customer experiences today!
Requirements
Computer / Office Requirements Laptop or Desktop Computer Computer Monitor (15" or higher). Computer Hard Drive with only the following Operating Systems : Windows 10 or Windows 11.
Computer Hard Drive with 1 or more GHz dual-core processor and a memory of 8 GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land Line Telephone (plain old telephone line) w / long distance and international long distance service (preferably through your cable provider) (required for a few clients) Hardwired Broadband Internet Service via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum upload speed of 3 Mbps or higher.
Internet Software : Chrome Noise canceling headset with microphone (Brands : Logitech, Plantronics or Microsoft) Some items are not needed at the time of application
Last updated : 2024-05-13
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0 Consumer Loan Quality Assurance Representative jobs found in Idaho Falls, ID area