Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Quality Assurance Analyst
The Michigan Milk Producers Association- MMPA is currently seeking a highly motivated individual for our fast-paced Quality Department, as a Quality Assurance Analyst in our Ovid, MI facility. As a QA Analyst, you will focus on information management and maintenance in related databases, communication, metric reporting as well as to ensure proper documentation meets regulatory and customer needs.
This role will require problem solving, analytic skills, self-regulated work, and regular communications across multiple departments, as well as external customer and Co-Op facilities.
Who are we?
The Michigan Milk Producers Association (MMPA) – established in 1916 – is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana.
In addition to our Middlebury Cheese Company, and Superior Dairy, MMPA operates two SQF Level 3 dairy ingredient plants in Michigan. Products made at MMPA’s plants include fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.
We offer:
Primary Job Functions
Requirements:
Join us in maintaining the highest standards in the dairy industry! Apply now and become part of our dynamic team at MMPA
Clear All
0 Consumer Loan Quality Assurance Representative jobs found in Lansing, MI area