Consumer Loan Quality Assurance Representative jobs in Longview, TX
Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Quality Assurance Representative jobs
- Ark Assurance Group, Inc.
-
Tyler, TX
FULL_TIME
-
About us
Ark Assurance Group, Inc. is a small business in Tyler, TX that has been providing insurance services to East Texas since 1977. Our goal is to provide exceptional insurance services to our community with integrity, respect, and empathy.
**Job Summary:**
We are seeking a Personal Lines Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure client satisfaction.
**Responsibilities:**
- Assisting clients with their personal insurance needs.
- Respond to client inquiries via phone, email, and live chat.
- Provide information about products and services.
- Upsell products and services to increase revenue.
- Conduct outbound calls to follow up on client concerns.
- Maintain accurate records of client interactions and transactions.
- Ensure client satisfaction and provide professional support.
**Qualifications:**
- Excellent communication skills and phone etiquette.
- Strong sales skills with the ability to upsell products.
- Previous experience in insurance, customer service, or a related field.
- Proficiency in data entry and CRM software.
- Bilingual proficiency in English and Spanish is a plus.
- Multilingual abilities are advantageous for this role.
- Ability to handle high call volumes efficiently.
Join our team as a Personal Lines Customer Service Representative and be part of a dynamic work environment where your skills will be valued and developed.
Job Type: Full-time
Pay: $35,000.00 - $45,000.00 per year
Benefits:
- Health insurance
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Tyler, TX 75703: Relocate before starting work (Required)
Work Location: In person
- 1 Day Ago
- Texas Car Title & Payday Loan Services, Inc
-
Mount Pleasant, TX
FULL_TIME
- Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signat...
- 22 Days Ago
- Texas Car Title & Payday Loan Services, Inc
-
Lufkin, TX
FULL_TIME
- Job Scope: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signat...
- 1 Month Ago
- Frankston Packaging
-
Tyler, TX
FULL_TIME
- Come Grow with Us!!The purpose of the Quality Assurance Specialist is to support production and ensure consistent product quality. This is achieved through in line sampling, internal and external sort...
- 17 Days Ago
- Management & Training Corporation
-
Henderson, TX
FULL_TIME
- Overview Pay & Schedule: $21.00 per hour, full-time. Work with a purpose! Climb the criminal justice career ladder while changing lives in the inside. Job Title: Quality Assurance Coordinator Facility...
- 18 Days Ago
- Default Board
-
Tyler, TX
FULL_TIME
- Want to Expand your career-development potential, your ability to help donors and patients, and your access to professional opportunities? We’re growing fast. [You can, too!] Want to be a part of some...
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- Longview, TX
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0 Consumer Loan Quality Assurance Representative jobs found in Longview, TX area
About Longview, Texas
were up 1.2% from a year ago