Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Quality Assurance Associate
This is a full-time, onsite role. The ideal candidate can be based out of one of the following Curaleaf Manufacturing sites: Webster, MA; Ravena, NY; King of Prussia, PA; or Hammonton, NJ.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Requirements
Competencies
The ability to speak, read/write in English, basic math skills, and practical experience using computer software like Microsoft Office, are essential for success in this role. The candidate must exhibit the behaviors below and must be able to perform each essential duty satisfactorily after a reasonable amount of training.
Can do attitude - Focuses on solving problems, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Team Player - Balances individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
Ethical - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds organizational values.
Safety and Security focused - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Education and/or Experience
Bachelor's of Science or Bachelor's in Agricultural Sciences. At least 1 year of experience in QA or Quality Control in a regulated industry. ASQ or other certification preferred but not required.
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0 Consumer Loan Quality Assurance Representative jobs found in Nassau, NY area