Consumer Loan Quality Assurance Representative jobs in New York, NY

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Loan Servicing Representative, Consumer Collections and Servicing
  • B10 Wells Fargo Bank, N. A.
  • Black Canyon, AZ FULL_TIME
  • About this role: Wells Fargo is seeking a Loan Servicing Representative to join Consumer Collections and Servicing in Arizona. As a Loan Servicing Representative, you will be responsible for servicing loans according to bank policies, procedures, and regulatory requirements. This department provides Small Business Administration (SBA) servicing and collections support. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Support Loan Servicing functional area and processes while ensuring service level agreements (SLAs) are met Review, research, analyze, calculate, and submit purchase demand kits related to Small Business Administration (SBA) loans Identify opportunities to improve various areas within Loan Servicing and recommend solutions Perform moderately complex administrative, transactional, operational, or collections support tasks Follow SBA standard operating procedures Receive direction from Loan Servicing manager Escalate non-routine questions to more experienced individuals Provide guidance to less experienced peers Interact and communicate with internal partners as needed Assist in the development, review, and revision of department policy and procedures Have no direct customer contact Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States. Required Qualifications: 2 years of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Knowledge and understanding of document research and review Ability to navigate multiple computer systems, applications, and utilize search tools to find information. Effective critical thinking and problem-solving skills with a focus on understanding customer requests Ability to work independently and meet service level agreements (SLAs) Systems experience to include ECAR, FDR, AFS, CPS, or the equivalent Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Excellent verbal, written, and interpersonal communication skills Ability to work in a fast-paced environment with excellent attention to detail and quality standards Knowledge and understanding of loan documentation Ability to manage a pipeline of work from assignment to completion Job Expectations: Willingness to work onsite at location listed This position offers a hybrid work schedule Ability to work additional hours as needed This position is not eligible for Visa sponsorship Position Locations: 2800 S Price Road – Chandler, Arizona 85286 11601 N Black Canyon Hwy – Phoenix, Arizona 85029 Posting End Date: 29 Mar 2024 *Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 47 on Fortune’s 2023 rankings of America’s largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at www.wellsfargo.com LinkedIn: https://www.linkedin.com/company/wellsfargo For questions on how to search and apply, visit our frequently asked questions.
  • 26 Days Ago

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Quality Assurance
  • Sysco
  • New York, NY FULL_TIME
  • Company: US0076 Sysco Metro New York, LLCZip Code:07305Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: 0Compensation R...
  • 2 Days Ago

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Residential and Consumer Loan Asset Manager
  • PIMCO Ltd. - Pacific Investment Management Company
  • New York, NY FULL_TIME
  • PIMCO is a global leader in active fixed income with deep expertise across public and private markets. We invest our clients' capital across a range of fixed income and credit opportunities, leveragin...
  • 9 Days Ago

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Consumer Data Quality Manager
  • Wells Fargo
  • NEW YORK, NY FULL_TIME
  • About this role:Wells Fargo is seeking a Data Quality Manager within the Consumer Small Business Banking organization. This critical role will manage a team of data quality data analysts responsible f...
  • 28 Days Ago

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Credit Services Representative II
  • LE001 Federal Home Loan Bank of New York
  • New York, NY FULL_TIME
  • Provide customer service to the Bank’s members and housing associates handling Municipal, Stand-by letters of credit, , on-line entitlements, and mergers. Process and verify entry of Letters of Credit...
  • 1 Month Ago

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Remote Medicare Benefits Consultant - License Required
  • Assurance
  • New York, NY FULL_TIME
  • Buying insurance can be complicated. Assurance is out to change that, leveraging data science to guide recommendations. Founded in 2016, Assurance has worked to make buying insurance easier for everyo...
  • 1 Month Ago

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0 Consumer Loan Quality Assurance Representative jobs found in New York, NY area

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Quality Assurance Investigator
  • Services For The Underserved, Inc.
  • New York, NY
  • Min: USD $63,000.00/Yr. Max: USD $68,000.00/Yr. Position Overview: The Quality Assurance Investigator is responsible for...
  • 4/26/2024 12:00:00 AM

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Quality Assurance Manager
  • Judge Direct Placement
  • Orangeburg, NY
  • Judge Direct Placement is seeking a Quality Assurance & Safety Manager in Orangeburg, NY area! The qualified individual ...
  • 4/25/2024 12:00:00 AM

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Quality Assurance Associate
  • Riderflex
  • South Plainfield, NJ
  • Recruiting Firm, Riderflex has been hired by our client, Scientech Laboratories, in their search for a Quality Assurance...
  • 4/25/2024 12:00:00 AM

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Quality Assurance Engineer
  • Tarte Cosmetics
  • New York, NY
  • tarte is the pioneer of high-performance naturals & one of the fastest growing cosmetic companies in the U.S. Nearly 25 ...
  • 4/25/2024 12:00:00 AM

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Quality Assurance/Staff Education Manager-Community Health
  • Parker Jewish Institute for Health Care and Rehabilitation
  • New Hyde Park, NY
  • Quality Assurance/Staff Education Manager-Certified Home Health/Hospice Registered Nurse or Licensed Physical Therapist ...
  • 4/23/2024 12:00:00 AM

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Quality Assurance Associate- *Hiring Bonus*
  • Birch Family Services
  • New York, NY
  • Birch Family Services is a leading provider of education, employment, and community support services for individuals wit...
  • 4/22/2024 12:00:00 AM

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Quality Assurance Technician
  • Teledyne FLIR LLC
  • Chestnut Ridge, NY
  • Be visionary Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that requir...
  • 4/22/2024 12:00:00 AM

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Quality Assurance Supervisor
  • BlueTriton Brands
  • Jersey City, NJ
  • BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
  • 3/12/2024 12:00:00 AM

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$52,821 to $69,994
New York, New York area prices
were up 1.6% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020