Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Schedules: Monday - Friday 11:00 p.m. - 7:30 a.m., overtime as needed including weekends and holidays.
Job Summary: Conduct sampling and testing on both in-process and finished production to assure that Quality Assurance procedures are properly followed. Perform quality check on packaging lines, check lot codes, labels, weight, etc., and take corrective actions when necessary. Identify and communicate major quality problems in production and warehouse facilities. Educate and instruct plant personnel on general housekeeping and equipment sanitation, and confirm these procedures are being followed. Responsible for maintaining paperwork for hold products and sanitation records. Must verify HACCP is maintained correctly by production personnel. Work closely with plant management and personnel on better operational procedures to improve overall product quality.
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Associate degree in general sciences or one-year experience in Quality Assurance position in a modern food production facility.Clear All
0 Consumer Loan Quality Assurance Representative jobs found in Pine Bluff, AR area