Consumer Loan Quality Assurance Representative jobs in Rockford, IL

Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Customer Service Representative - Woodstock
  • Tower Loan
  • Woodstock, IL FULL_TIME
  • Great Opportunity!

    The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Loan, we provide the resources for a long and prosperous career with additional growth opportunities! Whether you spend your career providing the customer experience that keeps us going or move into leadership roles, we have a place for you!

    About Us:

    Tower Loan, one of America’s largest privately-owned Consumer Finance companies, has been lending money to our customers for personal loans, home equity loans, and retail sales financing for over 80 years.

    • For more information about us, visit www.towerloan.com
    • To see customer reviews (4.7/5.0), visit https://www.trustpilot.com/review/towerloan.com

    Other Details:

    • Full Time
    • Pay Rate:
      • $18 / hour
    • Additional Pay:
      • $100-$400 per month based on monthly performance
    • Hours:
      • 8:30am-5:30pm, M-F; overtime may be required based on operational needs

    Benefits & Advantages:

    • Skill development & growth opportunities
    • Complete position-based training program
    • Coaching and mentorship
    • Strong hire-from-within policy
    • Comprehensive benefit package
    • Awards, recognition, & appreciation

    Essential Job Functions:

    • Demonstrate a high level of customer assistance by phone and in-person
    • Receive and record payments in customer accounts
    • Market to current and former customers over the phone and in-person for additional business
    • Maintain and secure cash drawer and accounting activities (i.e. balancing and preparing deposits)
    • Perform office administrative activities including, but not limited to, checking branch mail, filing, office supplies, etc.
    • Investigate credit and process loan applications
    • Perform all other duties and responsibilities as assigned

    Required Qualifications:

    • High school diploma or equivalent
    • Effective communication and time management skills
    • Reliable personal transportation with insurance
    • Ability to stand and sit for long periods of time
    • Ability to lift and maneuver up to 20 pounds

    How to Apply:

    Click the apply button in the top corner of the screen OR Text “TLJobs” to 601-565-4541

  • 1 Month Ago

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Customer Service Representative - East Rockford
  • Tower Loan
  • Rockford, IL FULL_TIME
  • Great Opportunity! The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business. At Tower Lo...
  • 1 Month Ago

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SCA Quality Assurance Representative I
  • Data Dimensions, LLC
  • Janesville, WI FULL_TIME
  • Purpose: A Quality Assurance Representative I independently inspects a few standardized procedures items or operations. This position involves auditing of quality standards and preparation of reports....
  • 1 Month Ago

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Quality Assurance Director
  • Belvidere School District
  • Belvidere, IL FULL_TIME
  • JobID: 4398 Position Type: Administration Date Posted: 10/28/2022 Location: Central Office Date Available: 12/05/2022 $100,000.00 salary, commensurate with experience JOB DESCRIPTION Position: Quality...
  • 21 Days Ago

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Quality Assurance Technician
  • Elgin Fastener Group
  • Rockford, IL FULL_TIME
  • JOB SUMMARYThe Quality Assurance Technician I/II is responsible for maintaining the integrity of quality control processes. Key duties include generating reports, setting up and calibrating testing eq...
  • 21 Days Ago

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Clinical Quality Assurance Coordinator
  • Examworks Group, Inc.
  • Rockford, IL OTHER
  • Overview Are you looking for a position that is challenging, will keep your clinical skills sharp, but doing so from the comfort of home? ExamWorks is seeking a self-motivated, high-performing nurse (...
  • 3 Days Ago

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0 Consumer Loan Quality Assurance Representative jobs found in Rockford, IL area

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Quality Assurance Specialist
  • NorthStar Medical Radioisotopes
  • Beloit, WI
  • Overview: Are you looking to be part of a game-changing organization that has the potential to help cure cancer? NorthSt...
  • 4/24/2024 12:00:00 AM

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Quality Assurance Manager
  • Dairy Farmers of America
  • Belvidere, IL
  • GENERAL PURPOSE Manage and lead a team of individuals to ensure effective quality execution, continuous improvement, and...
  • 4/23/2024 12:00:00 AM

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Quality Assurance Inspector
  • Colony Brands, Inc.
  • Monroe, WI
  • Our Quality Assurance position is responsible for inspecting samples of all inbound products to verify consistency, qual...
  • 4/22/2024 12:00:00 AM

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Quality Assurance Technician
  • Complete Staff - Elkhorn
  • Delavan, WI
  • Job Description Job Description Quality Assurance Technician Job Tasks: Develop, maintain, improve Quality Management Sy...
  • 4/22/2024 12:00:00 AM

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Clinical Quality Assurance Coordinator
  • ExamWorks
  • Rockford, IL
  • Overview Are you looking for a position that is challenging, will keep your clinical skills sharp, but doing so from the...
  • 4/22/2024 12:00:00 AM

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Quality Assurance/Packager
  • Diamond Assets
  • Milton, WI
  • **Quality Assurance/Packager** * Milton, WI * Full-Time * Production * Quality Assurance/Packager **Responsibilities:** ...
  • 4/21/2024 12:00:00 AM

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Quality Assurance Compliance Specialist
  • The JMJ Consulting Group
  • Rockford, IL
  • Position Overview: The Quality Compliance Specialist will ensure, support, and adhere to our guiding principles and comp...
  • 4/21/2024 12:00:00 AM

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Food Safety Quality Assurance Associate
  • LHH
  • Hebron, IL
  • We’re looking for an enthusiastic and self-motivated Food Safety Quality Assurance Specialist (FSQA) to join one of our ...
  • 4/20/2024 12:00:00 AM

Rockford is a city in Winnebago County in the U.S. state of Illinois, in far northern Illinois. Located on the banks of the Rock River, Rockford is the county seat of Winnebago County (a small portion of the city is located in Ogle County). The largest city in Illinois outside of the Chicago metropolitan area, Rockford is the third-largest city in the state and the 171st most populous in the United States According to 2010 U.S. Census Data, the City of Rockford had a population of 152,871, with an outlying metropolitan area population of 348,360. The City of Rockford's population is 147,051...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Quality Assurance Representative jobs
$44,183 to $58,548
Rockford, Illinois area prices
were up 1.3% from a year ago

Consumer Loan Quality Assurance Representative in Parkersburg, WV
Handling customer complaints is part of your job, since this is a representative position.
February 24, 2020
Consumer Loan Quality Assurance Representative in Little Rock, AR
Based on our compensation data, the estimated salary potential for Consumer Loan Quality Assurance Representative will increase 16 % over 5 years.
January 11, 2020
Consumer Loan Quality Assurance Representative in Orlando, FL
As you are entrusted with more responsibility, you may assume the role of manager, specifically over the quality assurance department.
February 01, 2020