Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Loan Servicing Representative Consumer Loan Servicing
We are searching for an experienced Loan Servicing Representative Consumer Loan Servicing.
South Bend, Indiana 46601
Essential Function
Performs a variety of post loan closing duties for consumer loans and credit cards. These duties include loan maintenance, loan adjustments, report monitoring, insurance monitoring, payment processing, credit reporting, lien perfection, payoffs, lien releases, document archival and retrieval. Provides exceptional service to members and team members face-to-face, via the telephone and email.
Primary Responsibilities & Duties
Specific Skills
Accountability
Minimum Requirement
Hourly Wage
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Clear All
0 Consumer Loan Quality Assurance Representative jobs found in South Bend, IN area