Consumer Loan Quality Assurance Representative jobs in South Bend, IN

Loan Servicing Representative Consumer Loan Servicing

We are searching for an experienced Loan Servicing Representative Consumer Loan Servicing.
South Bend, Indiana 46601

Essential Function

Performs a variety of post loan closing duties for consumer loans and credit cards. These duties include loan maintenance, loan adjustments, report monitoring, insurance monitoring, payment processing, credit reporting, lien perfection, payoffs, lien releases, document archival and retrieval. Provides exceptional service to members and team members face-to-face, via the telephone and email.

Primary Responsibilities & Duties

Specific Skills

• Transaction Reconciliation, highly accurate data entry skills and detail orientated in research are a necessity.

• Excellent human relations, verbal and written communication skills.

• Organizational skills and the ability to multi-task and prioritize the workload.

Accountability

• Errors related to this position may affect multiple areas due to the reliance on the records retrieval systems.

• Accountable for following established procedures and security measures in order to protect the Credit Union from liability.

• Accountable for excellent member service and adherence to the Credit Union’s philosophy and Service Expectations.

• Accountable for understanding and applying government laws and regulations and TCU policies and procedures relating to the Anti-Money Laundering Regulations including but not limited to the Bank Secrecy Act (BSA), US PATRIOT ACT and OFAC.

Minimum Requirement

• High School Diploma (GED) or equivalent skills and abilities

• Recent lending experience preferred.

• 1 to 2 years required utilizing computer software in a windows environment, i.e.; Microsoft Excel, Word, etc.

• Knowledge of lending regulations a plus.
  

Hourly Wage

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.