Consumer Loan Quality Assurance Representative jobs in Springfield, MA

Overview:

Responsible for the development and improvement of Quality Assurance programs, quality plans, process procedures and controls compliant to ISO 9001:2015. Creates, modifies, analyzes and reviews processes using statistical and lean manufacturing techniques; plans and performs product and process audits, creates and implements quality plans with emphasis on new product development, government projects and complex mechanical assemblies, perform contract reviews, and completes other similar duties necessary for effective Quality Assurance.

What You’ll Do:

• Designs and implements quality control processes, procedures, and sampling using statistical techniques. Analyzes quality data; improves upon quality systems and procedures to provide corrective and preventative actions while applying risk management to improve processes.
• Develops quality control systems/procedures. Works closely with other teams in various disciplines in the development and application of processes/procedures such as standard operating procedures, quality standards, risk management, and continual improvement projects.
• Interfaces with customers and vendors in resolution of problems and quality issues.
• Develops, modifies and performs laboratory tests and procedures. Performs physical testing as needed.
• Creates and controls ISO 9001 documents, reporting quality data to management.
• Creates sketches, drawings, jigs and fixtures and other process controls as required.
• Assists in government and commercial contract review and government property administration.
• Plans and performs internal and external QMS audits and facilitates related process improvements.
• Provides training, direction, and project assignment to QA/Lab technicians and inspectors.
• Manages calibration systems compliance.
• Operates machinery to evaluate various design concepts incorporated into production equipment. Records process data; generates graphs and/or statistical data, performs analysis as required and uses the data for quality system improvements.
• Provides leadership and example for positive solution creation and problem solving.
• Follows company policies and practices as outlined in the Employee Handbook and/or applicable employment agreement. Follows safety guidelines and procedures in accordance to the job.
• Performs additional duties as assigned.

What You’ll Need:

• Education: Bachelor’s Degree or equivalent broad knowledge of quality, mechanical or industrial engineering.
• Intermediate knowledge of risk management, process control, and continual improvement practices.
• Intermediate knowledge of quality tools and quality systems management.

Bonus Points For:

• 3-5 years of related experience, previous new product development and government/aerospace contract experience preferred.

Why Join Pelican? Here’s a glimpse of Pelican Perks…

• Generous paid time off plans 
• 401k plan – with a competitive match
• Tuition Assistance Program
• Established reputable brand offering premium products – you’ll be proud to represent Pelican!
• Beautiful New England location
• Onsite gym
• Employee discount program on Pelican Products
• Great Benefits – several options including Pet insurance for our animal lovers.
• Wellness Discount Program
• Lucrative employee referral program – get paid to work with your trusted network.
• And more…

ABOUT PELICAN:

With over 40 years of creating the toughest, virtually indestructible, and most dependable products on the market, Pelican Products remains the global leader of high-performance protective case solutions, advanced portable lighting systems, and consumer products we use in our everyday lives to include coolers, phone and tablet cases, backpacks, drinkware, and more! Our products are depended upon by professionals in the most demanding markets including fire safety, law enforcement, life sciences, defense/military, aerospace, entertainment, industrial and consumer.  Pelican's products are designed and built to last a lifetime.

Pelican Products, Inc. is an Equal Employment Opportunity/Affirmative Action employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.