Consumer Loan Quality Assurance Representative ensures that the collection call processes meet company standards and guidelines. Monitors calls to ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and state-specific regulations. Being a Consumer Loan Quality Assurance Representative provides guidance on how collection calls are conducted and document any violations. Requires a high school diploma or equivalent. Additionally, Consumer Loan Quality Assurance Representative typically reports to a manager or head of a unit/department. The Consumer Loan Quality Assurance Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Consumer Loan Quality Assurance Representative typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
The Quality Assurance specialist assures that Medicaid billing is in compliance. He/she will adhere to OPWDD regulations and agency policies and will providedata analysis relative to quality assurance andimprovement outcomes. They will train and support teams in the areas of habilitationplanning and other tasks related to the effective delivery ofservices and supports. They are responsible for assuring knowledge regardingfindings, themes and process improvements across the department or program. If Qualified serves as an Agency QIDP
Some Responsibilities are as follows:
Over sees reconciliation of errors or omission prior to submitting claims for payments
Assures that standards and timelines are met in all service related documents
Receives notices of reportable incidents; Works to secure a site of an alleged incident, including immediate situation controls and immediate safeguards.
Conducts investigations, writes comprehensive reports
Education/Experience Required:
Bachelors Degree with 2 years experience or Associates Degree with Five Years experience in Human Service. Computer Skill are required. Must have a valid New York State Driver’s license and good driving record.
Type: Full-time
Job Type: Full-time
Pay: $19.50 - $19.75 per hour
Benefits:
Schedule:
Experience:
Shift availability:
Work Location: In person
0 Consumer Loan Quality Assurance Representative jobs found in Troy, NY area