Consumer Loan Servicing Clerk jobs in Akron, OH

Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Loan Servicing Administrator 1
  • Westfield Bank
  • Seville, OH FULL_TIME
  • Location: Seville

    Full Time In-Office

    Manager: Nikki Nagy


    Loan Servicing Administrator 1 Job Summary

    The Loan Servicing Administrator 1 is responsible for the timely and accurate processing of loan payments, payoffs, and escrow payments. Provides loan servicing support including, but not limited to the following: generates and review reports, mails customer statements, prepares loan modifications and responds to customer inquiries. Responsible to provide superior customer service to all Westfield Bank customers, both internal and external.


    Essential Functions
    (primary functions and/or reasons the job exists in order of importance)

    • Provides superior customer service to all Westfield Bank customers through timely and accurate processing of loan payments and payoff.
    • Processes and posts payments for all areas of the Bank the day they are received, including Premium Finance, Commercial, Consumer and Mortgage loans utilizing Input 1, Shazam and COCC. Notifies management daily of any exceptions.
    • Prepares accurate Bank deposits for all loan related checks daily.
    • Generates, reviews and distributes Digital Archive reports including, but not limited to, maturity reports, unapplied funds reports, rate change reports, and late notice reports.
    • Provides professional customer service to all incoming loan related emails from internal and external customers; responsible for error resolutions, account research, and responding to all emails received within 24 hours of receipt. Tracks and resolves issues using COCC Contact Manager.
    • Processes loan payoffs, which includes preparation of the closed loan checklist.
    • Tracks and resolves all customer inquiries and complaints received through Bank phone calls, voice mail, contact manager, and email to ensure exceptional customer resolution.
    • Maintains awareness, understanding and compliance with the Bank’s internal policies and procedures, laws, and regulations appropriate for this position.
    • Provides assistance in response to regulatory and internal/external audit requests.
    • Travels occasionally in order to participate in special assignments, training, and/or travel between office locations.


    Desired Qualifications/Experience/Certification/Education
    (in order of importance)

    • 1 years of relevant banking and/or business experience.
    • 1 years of customer service-related work experience.
    • Experience being accurate with a focus on attention to details via previous work assignments.
    • Experience with Microsoft Windows, Outlook, Excel, and loan servicing systems or transferable software packages.
    • Excellent oral, written and interpersonal communication skills resulting in the ability to interact with all levels of management and employee population.
    • The ability to work occasional overtime for special projects, when necessary.
    • High school diploma, GED, or demonstrated commensurate experience.


    Physical Requirements
    (specific to the role)

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Ability to work effectively in an office environment for 40 hours per week (including sitting, standing and working on a computer for extended periods of time).
    • Ability to communicate effectively in a collaborative work environment utilizing various technologies such as: telephone, computer, web, voice, teleconferencing, e-mail, etc.
    • Ability to travel as required.

    This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.


    We are an equal opportunity employer/minority/female/disability/protected veteran.

  • 1 Month Ago

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Consumer Loan Sales Specialist
  • Dev
  • Uniontown, OH FULL_TIME
  • Company DescriptionJobs for Humanity is partnering with OneMain Financial to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communitie...
  • 18 Days Ago

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Consumer loan specialist
  • OneMain Financial
  • Cuyahoga Falls, OH FULL_TIME
  • At OneMain , Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specia...
  • Just Posted

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Consumer Loan Sales Specialist
  • OneMain Financial
  • Akron, OH FULL_TIME
  • At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
  • 9 Days Ago

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Business Sys Analyst I
  • Technical Consumer Products Inc
  • Aurora, OH FULL_TIME
  • Summary The Business Systems Analyst is responsible to develop thorough knowledge in the design, implementation, operation and support of specific business applications and/or supporting technologies ...
  • 10 Days Ago

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Forklift Operator
  • TECHNICAL CONSUMER PRODUCTS INC
  • Aurora, OH OTHER
  • Job Details Job Location: Aurora Office - Aurora, OH Salary Range: Undisclosed DescriptionQualifications
  • 12 Days Ago

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0 Consumer Loan Servicing Clerk jobs found in Akron, OH area

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Loan Officer
  • Union Savings Bank
  • Independence, OH
  • Job Description Job Description Mortgage Loan Officer – Cleveland, Ohio Union Savings Bank (USB) is best known for makin...
  • 4/24/2024 12:00:00 AM

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Mortgage Loan Assistant
  • RemX
  • Cleveland, OH
  • Job Description Job Description RemX has a great opportunity for a Mortgage Loan Assistant with a growing mortgage banki...
  • 4/24/2024 12:00:00 AM

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Salesperson
  • Liberty Home Mortgage Corporation
  • Independence, OH
  • Liberty Home Mortgage is seeking highly motivated and dedicated individuals to join our team as Entry-Level Loan Officer...
  • 4/24/2024 12:00:00 AM

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Senior Loan Officer
  • Synergy One Lending, Inc. NMLS #1907235
  • Chagrin Falls, OH
  • Company Description Synergy One Lending, Inc. NMLS #1907235 is a national mortgage lender committed to simplifying the h...
  • 4/23/2024 12:00:00 AM

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Personal Banker
  • Key Bank
  • Akron, OH
  • Occupation: Banking, Mortgage, InvestmentSpecialty: Personal BankerLocation:548 Canton Road - Akron, Ohio 44312Job Summa...
  • 4/23/2024 12:00:00 AM

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Agency Banking Comm Loan Officer 2
  • Westfield Bank
  • Westfield Center, OH
  • Job Description Job Description Location: Westfield Center Full Time In-Office Manager: Mike Wagar Agency Banking Commer...
  • 4/21/2024 12:00:00 AM

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Commercial Loan Officer
  • First Mutual Holding Co.
  • Lakewood, OH
  • Job Type Full-time Description Position Summary: The Commercial Loan Officer is responsible for commercial banking for c...
  • 4/21/2024 12:00:00 AM

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Senior Loan Officer
  • Synergy One Lending Inc. Nmls #1907235
  • Chagrin Falls, OH
  • Company Description Synergy One Lending, Inc. NMLS #1907235 is a national mortgage lender committed to simplifying the h...
  • 4/20/2024 12:00:00 AM

Akron (/ˈækrən/) is the fifth-largest city in the U.S. state of Ohio and is the county seat of Summit County. It is located on the western edge of the Glaciated Allegheny Plateau, about 30 miles (48 km) south of Cleveland. As of the 2017 Census estimate, the city proper had a total population of 197,846, making it the 119th-largest city in the United States. The Greater Akron area, covering Summit and Portage counties, had an estimated population of 703,505. The city was founded in 1825 by Simon Perkins and Paul Williams, along the Little Cuyahoga River at the summit of the developing Ohio and...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$32,350 to $43,806
Akron, Ohio area prices
were up 1.6% from a year ago

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