Consumer Loan Servicing Clerk jobs in Dallas, TX
Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Clerk jobs
Manager Performing Loan Servicing (On-site)
- LE2203 NewRez LLC - Servicing
-
Coppell, TX
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Manager Performing Loan Servicing is responsible for directly assisting the Director in the daily operations and makes sure the assets under their leadership perform to acceptable levels set forth by upper management. Direct Reports Supervisor Performing Loan Servicing Principal Duties Provide guidance and leadership for supervisors, team leaders and team members company wide. Directly manage Performing Collections (current to 60 DPD) functions as well as Inbound customer service call volume and service levels. Develop, lead, and mentor all team members and supervisors to reinforce skills and increase department effectiveness. Meet all department KPI’s (AHT/EVPH/Quality Composite/Transfer Rate/Adherence/Refi Referrals. Review daily production and performance results and address successes and failures. Manage daily inbound activities to meet departmental strategies and goals. Analyze call volume trends and establish strategies the reduce and control inbound call volume. Set daily and monthly goals for teams and for the individual team members. Manage the performing loan delinquency, roll rates and collection efforts to achieve desired results set forth by management. May assist in developing and managing dialer campaigns tailored to the characteristics of each portfolio. Track results of work efforts to ensure desired levels of production and efficiency are achieved. Adjust strategies where required to account for delinquency trending and/or for new portfolio acquisition. Interview and hire potential team leader and supervisor candidates. Assist in streamlining processes to improve efficiencies across the company. Develop and ensure team members are following QA guidelines as required by regulatory agencies. Performs related duties as assigned by upper management. *These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily. Education and Experience Requirements High school diploma or equivalent, required. Bachelor’s degree, preferred. 6-8 years’ experience in collections, finance, or related industry with 5 years of direct employee supervisory experience. Experience in a call center environment, inbound and outbound preferred. Knowledge, Skill, and Ability Requirements General management skills required including strong organizational, communication, and leadership skills, preferably in a production environment. Ability to train and motivate employees. Strong excel and computer related skills required. Able to work with deadlines and complete projects on time. Strong conflict resolution skills. Proficiency in data management. Familiarity with the compliance requirements of FDCPA. Moderate analytical skills. While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site. Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection The right company in the right industry. In both good economic times and bad, people need homes - and mortgages to buy them. We help these people every day buy homes or refinance their current mortgage loans. In addition to offering an in-demand product, there are two things you should know about us: We value and reward entrepreneurial spirit, and we are growing. Few lenders are as innovative, as financially solid, as well managed and on track to become America’s leading lender as the Newrez Family of Companies. We deliver products and services that turn prospects into delighted customers —providing abundant opportunity for the great people who work here. These competitive advantages set us apart, and they’re why you can grow with us for the long term.
- 26 Days Ago
Loan Operations Servicing Specialist
- United Texas Bank
-
Dallas, TX
FULL_TIME
- United Texas Bank is a Dallas-based Texas business bank focused on providing creative, solution-focused service to help our clients achieve financial success. The strength of UTB is based on our abili...
- 15 Days Ago
Commercial Loan Servicing Representative
- Wells Fargo
-
IRVING, TX
FULL_TIME
- At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace w...
- 10 Days Ago
Loan Servicing Specialist
- Octane
-
Irving, TX
FULL_TIME
- Octane® is revolutionizing recreational purchases by delivering a seamless, end-to-end digital buying experience. We connect people with their passions by combining cutting-edge technology and innovat...
- 13 Days Ago
Loan Servicing Specialist - Commercial
- BEAL NEVADA SERVICE CORPORATION
-
Plano, TX
FULL_TIME
- Loan Servicing Specialist - CommercialSummary:CLMG Corp, the commercial loan servicing subsidiary of Beal Bank, is actively seeking a Loan Servicing Specialist to join the team as a Senior Operations ...
- 23 Days Ago
Loan Servicing Specialist - Commercial
- BEAL SERVICE CORPORATION
-
Plano, TX
FULL_TIME
- Loan Servicing Specialist - Commercial Summary: CLMG Corp, the commercial loan servicing subsidiary of Beal Bank, is actively seeking a Loan Servicing Specialist to join the team as a Senior Operation...
- 23 Days Ago
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0 Consumer Loan Servicing Clerk jobs found in Dallas, TX area
Mortgage Loan Officer
- Mutual of Omaha Mortgage
-
Dallas, TX
- Job Description Job Description About Us At HLX, a Mutual of Omaha Mortgage company, we specialize in providing exemplar...
- 4/23/2024 12:00:00 AM
Loan Officer
- Lennar Mortgage
-
Irving, TX
- Overview Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team me...
- 4/22/2024 12:00:00 AM
Mortgage Loan Officer
- Zillow
-
Irving, TX
- About the team Zillow Home Loans is on the front lines of radically redefining how consumers buy, sell, and finance home...
- 4/22/2024 12:00:00 AM
Loan Officer
- Tri Pointe Homes Holdings, Inc.
-
Plano, TX
- Overview: Want to work for a fast-paced, innovative company? Tri Pointe Homes is always looking for individuals to help ...
- 4/21/2024 12:00:00 AM
Loan Officer
- Blue Signal Search
-
Dallas, TX
- Our client is a rapidly expanding, hard money lending company experiencing tremendous growth. Their team is driven by in...
- 4/20/2024 12:00:00 AM
Mortgage Loan Officer
- Kriya Lending
-
Irving, TX
- Responsibilities: Assist clients in understanding various mortgage products and programs available to them. Proven track...
- 4/20/2024 12:00:00 AM
Loan Officer
- Blue Signal Search
-
Dallas, TX
- Our client is a rapidly expanding, hard money lending company experiencing tremendous growth. Their team is driven by in...
- 4/19/2024 12:00:00 AM
Loan Officer
- Lennar Mortgage
-
Irving, TX
- Overview Lennar Mortgage is centered around personal growth, innovation, and diversity. We are looking for a new team me...
- 4/19/2024 12:00:00 AM
About Dallas, Texas
Dallas (/ˈdæləs/), officially the City of Dallas, is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2017 population of 1,341,075, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Clerk jobs
$33,088 to $44,804
Dallas, Texas area prices
were up 2.2% from a year ago
were up 2.2% from a year ago
What does a Consumer Loan Servicing Clerk do?
Consumer Loan Servicing Clerk in Vincennes, IN
People in this position assist the consumer loan servicing team with administration and proofing, ensuring that all information on submitted documents is accurate and thorough, as well as process and maintaining payments schedules on active loans.
January 17, 2020
Consumer Loan Servicing Clerk in Toledo, OH
People often seek out consumer loans for helping them pay for larger valued items such as furniture, electronics, recreational vehicles, and other items generally regarded as non-essential.
January 03, 2020
Consumer Loan Servicing Clerk in Baton Rouge, LA
A Consumer Loan Servicing clerk is an entry-level position in the field of consumer financing and lending.
December 28, 2019