Consumer Loan Servicing Clerk performs routine loan servicing administrative tasks. Processes payments, disbursements, changes, and other transactions. Being a Consumer Loan Servicing Clerk verifies the completeness and accuracy of documents. Performs calculations for distributions. Additionally, Consumer Loan Servicing Clerk monitors escrow payments and tracks delinquencies. Researches customer and internal inquiries and delivers a response or solution. Maintains required electronic files and system inputs. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Consumer Loan Servicing Clerk works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
Description
POSITION SUMMARY
Responsible for maintenance of loan documentation and procedures regarding insurance, title tracking, rate compliance regulations, and related duties to the loan servicing department. Must follow up on the necessary administrative procedures regarding loan files and their proper verifications.
QUALIFICATIONS
Requires a sound basic knowledge of loan products, documentation, and branch operations. Must possess a high degree of computer and organizational skills for maximum job performance. Must present a professional image when representing the credit union. Ability to prepare and complete detailed documentation is required. Must be self-motivated and able to work with minimum supervision.
PHYSICAL REQUIREMENTS
Clear and effective communication abilities required. Must be able to view a terminal screen and operate a computer keyboard. Must be able to sit and stand for prolonged periods.
ESSENTIAL DUTIES AND RESPONSIBILITIES
ProFed is an EEO employer – M/F/Vets/Disabled
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