Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
OVERALL JOB PURPOSE
The Loan Officer will be responsible for interviewing, analyzing, underwriting and rendering decisions on loan applications using background information, applicant’s credit history and policy guidelines.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position include but are not limited to:
Gathers background information on loan applicants through interview and credit bureau reports
Assists members with loan application process to ensure completeness of information
Verifies debt-to-income ratios, and calculates level of outstanding secured and unsecured debts
Determines collateral needs, strength of collateral and payment plan
Verifies accuracy of application information, loan amounts and repayment terms, and ensures approved loan requests are originated
Approves or denies consumer and real estate loan applications within credit union parameters and lending limits
Explains reasons for denial and explores options for members when loans are denied
Sells products and/or services to meet members’ needs and to achieve Credit Union goals and objectives
Implements new loan products and system services in accordance with management direction
EDUCATION AND EXPERIENCE REQUIREMENTS
Schedule: Monday - Friday 8:30 a.m. to 5:30 p.m., rotating Saturdays 8:30 a.m. to 1:30 p.m.
*** Please submit an employment application to www.sandia.org/careers ***
Sandia Area Federal Credit Union (SAFCU) is an Equal Opportunity Employer.
SAFCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Clear All
0 Consumer Loan Servicing Manager jobs found in Albuquerque, NM area