Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Altoona First is currently recruiting a Collections and Loan Servicing Manager to join our team. Responsibilities include managing collections to maximize financial resources and drive loan portfolio performance. You will also manage the Bank’s Loan Servicing function which includes the administration of loan escrow accounts, payment corrections, and other loan maintenance. This position reports directly to the Executive Vice President.
Areas of Focus:
BS/BA in Finance or related area of study preferred. 5 years banking or collections experience preferred. Thorough knowledge of federal and state collection laws and knowledge of foreclosure procedures required. Excellent interpersonal relations, communication skills, and strong attention to detail are necessary.
If you are a problem-solver who is detail oriented and has a positive attitude we encourage you to apply.
Position Location: In-person at our Corporate Office in Altoona, Pennsylvania
Altoona First Savings Bank offers an excellent benefit package.
Altoona First Savings Bank is an Equal Opportunity Employer.
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