Consumer Loan Servicing Manager jobs in Philadelphia, PA

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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AVP, Underwriting, TPO
  • Lakeview Loan Servicing
  • Horsham, PA FULL_TIME
  • Overview

    As the Assistant Vice President of Underwriting, Third Party Originations, you will be responsible for managing the credit diligence & quality for third party originated loans purchased. You will manage a pipeline of loan submissions to ensure compliance with investor & internal credit guidelines. This role will be responsible for leading a team of underwriters and credit reviewers to evaluate risks and drive efficiency while maintaining compliance with regulations.

    The role can take advantage of Lakeview’s offices in Horsham, PA hybrid or fully-remote anywhere in the United States.  The salary range for this role is $100,000 to $150,000 with annual bonus; however, Bayview considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, location and key skills.


    Responsibilities

    • Analyze the existing processes and identify opportunities for improvement within the Mortgage purchase process.
    • Work closely with cross-functional teams, including operations, underwriting, risk management, and technology, to understand process inefficiencies and develop solutions to maintain quality.
    • Conduct and present data analysis to measure process performance, identify root causes of defects, and implement corrective actions to enhance quality and productivity.
    • Lead and facilitate process improvement projects, including defining project scope, establishing goals, and developing action plans to achieve desired outcomes.
    • Collaborate with all TPO stakeholders to implement process changes, ensuring alignment with business objectives and regulatory requirements.
    • Develop and maintain performance metrics to track the effectiveness of process improvements and provide regular updates to management.
    • Stay informed about industry trends, best practices, and emerging technologies related to mortgage and home equity originations to drive innovation and efficiency.
    • Oversee the staff that reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government/agency standards.
    • Coordinates diligence activities with external clients to ensure loan requirements are met.
    • Ensures and upholds fair lending practices while meeting targets for productivity, quality, and customer satisfaction.
    • Respond to all internal and external QC requests on Correspondent loan issues.
    • Assist/Communicate best practices to our clients to facilitate clean loan deliveries.
    • Manage a staff of credit review and vendor relationships.
    • Responsible for all prepurchase vendor quality errors and corresponding metrics
    • Ownership of the credit review process in correspondent to include but not limited to: Client defects rates, internal prepurchase checklists, all lender and vendor feedback as it pertains to credit quality in correspondent.

    Qualifications

    • 5 years mortgage banking experience
    • Bachelor's degree in business, finance, or a related field preferred
    • Experience in process improvement, preferably within the mortgage and home equity industry.
    • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
    • Effective communication and interpersonal skills, with the ability to collaborate with diverse teams and influence stakeholders at all levels of the organization.
    • Knowledge of mortgage origination processes, regulatory requirements, and industry standards.
    • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs.
    • General knowledge of Mortgage Banking origination practices, procedures, regulations, and laws.
    • Thorough knowledge of all GSE underwriting requirements.
    • Skill in negotiating issues and resolving problems.
    • Strong working knowledge of Excel and Power Point for presentation to leadership team.
    • Skills in effective verbal and written communications, including active listening, and presenting findings and recommendations.
    • Ability to establish and maintain working relationships with co-workers, staff and external contacts, and to work effectively in a professional team environment.

     

    Certifications, Licenses, and/or Registration

    • Six Sigma certification (e.g., Green Belt, Black Belt) is a plus.

    Physical Demands and Work Environment

    This is important and for compliance with the Americans with Disabilities Act (ADA).  For the large majority of cases you may use the sample below, unless the position requires different physical demands and pertains to a different work environment. 

      

    While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

     

    EEOC

    Bayview is an Equal Employment Opportunity employer.  All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.

  • 1 Day Ago

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POST FUNDING SPECIALIST
  • Lakeview Loan Servicing
  • Horsham, PA FULL_TIME
  • Overview: Post Funding Specialist This position will be responsible for daily post fundings adjustments related to Correspondent TPO Originations (closed loans). These responsibilities will include wo...
  • 1 Month Ago

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Bank Loan Servicing,
  • State Street
  • Berwyn, PA FULL_TIME
  • Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them mana...
  • 1 Day Ago

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Commercial Loan Servicing Analyst
  • Berkadia
  • Ambler, PA FULL_TIME
  • Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer? Join Berkadia's loan servicing platform and learn from the best of the best at the...
  • 8 Days Ago

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Loan Servicing Specialist II
  • Firstrust Bank
  • Horsham, PA OTHER
  • Objective Timely and accurately, handle general warehouse line loan processing activities, Commercial, Business Banking & Consumer Loan Operations servicing tasks. Ensures regulatory compliance and re...
  • 1 Month Ago

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Vice President Loan Servicing & Collections
  • Job Juncture
  • Conshohocken, PA FULL_TIME
  • Love your job! This is a terrific opportunity to join a a specialty finance company that has become a trusted leader in tuition financing and consumer loan servicing for career, trade and technical sc...
  • 1 Month Ago

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0 Consumer Loan Servicing Manager jobs found in Philadelphia, PA area

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Legal Assistant - Tax and Revenue Unit
  • City of Philadelphia
  • Philadelphia, PA
  • Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to buil...
  • 4/26/2024 12:00:00 AM

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Grants Coordinator B (Department of Dermatology)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 4/25/2024 12:00:00 AM

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Deputy Director of Finance for Risk Management
  • City of Philadelphia
  • Philadelphia, PA
  • Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to buil...
  • 4/24/2024 12:00:00 AM

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Grants Coordinator A (Department of Ophthalmology)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 4/24/2024 12:00:00 AM

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Regulatory Affairs Specialist (Abramson Cancer Center)(Remote Eligible)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 4/24/2024 12:00:00 AM

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AVP, Digital & Growth Marketing
  • Confidential
  • Philadelphia, PA
  • AVP, Digital & Growth MarketingAbout the CompanyProminent full-service credit unionIndustryFinancial ServicesTypePrivate...
  • 4/24/2024 12:00:00 AM

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Personal Banker Abington
  • Wells Fargo
  • Philadelphia, PA
  • Why Wells Fargo:Are you ready for the next step in your career? This is where it begins at a company known for our Well ...
  • 4/24/2024 12:00:00 AM

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Regulatory Compliance Officer, Research Integrity
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 4/23/2024 12:00:00 AM

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$82,259 to $122,461
Philadelphia, Pennsylvania area prices
were up 1.0% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020