Consumer Loan Servicing Manager jobs in Trenton, NJ

Consumer Loan Servicing Manager manages the loan servicing function to deliver efficient collections, escrow, and cashiering operations. Establishes processes and procedures to maintain accuracy and completeness of required documentation. Being a Consumer Loan Servicing Manager sets operating performance metrics and standards for speed, quality, and customer service. Oversees the preparation of reporting for internal departments and external agencies. Additionally, Consumer Loan Servicing Manager coordinates audit requests and processes. Develops training and communication mechanisms that inform the team of regulatory requirements and updates. Typically requires a bachelor's degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Consumer Loan Servicing Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Loan Servicing Analyst
  • NJEDA
  • Trenton, NJ OTHER
  • Overview

    Job Summary

     

    Assists in ensuring the integrity of data in EDA’s loan management system. Assists in verifying correct loan/guarantee/grant transaction and valuation information is captured and tracked, billed accurately, and all payments are correctly posted. Performs QA/QC reviews on all loan system reports for accuracy and completeness.

     

    $58,080 - $72,600

     

    Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

    Responsibilities

    Essential Duties and Responsibilities

    • Provides payment servicing of all EDA financings, including:
    • Assists in generating monthly invoices, checks for accuracy, makes necessary adjustments and ensures timely delivery to borrowers (electronic or hard copy/mail)
    • Sets up direct debit instructions, if applicable, and processes batch payments timely
    • Applies payments in the loan system per the terms of the respective financing documents, makes required adjustments, and provides daily tie-out of transaction activity
    • Processes modifications consistent with revised agreements and ensures participation banks apply payments consistent with revised terms
    • Follows up with participating banks regarding discrepancies in payment details
    • Serves as point-of-contact for customer related invoice inquiries
    • Participates in posting of loan/grant disbursements and payments to ensure data integrity with source documentation and reporting from Accounting. Consults with participation banks and borrowers to investigate and resolve discrepancies; reapplies payments as necessary.
    • Generates, reviews and verifies all projects and financial reports to ensure data integrity each month-end and year-end. QA/QC work includes an initial review and preparation of a checklist before forwarding to Senior Loan Servicing Analyst for final review.
    • Tracks and handles customer, bank, and staff inquiries and reported discrepancies.
    • Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer focused work environment among division, EDA staff, and external customers.
    • Must complete annual and semiannual self-assessment as required.
    • Performs other duties and special projects, as assigned.

     

    Preferred Skills and Abilities

    • Understanding of internal control principles, consistent with an accounting environment.
    • Knowledge of financial banking terminology associated with commercial loan set up procedures.
    • Understanding of financial reports, disbursement and payments for commercial loans/grants.
    • Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staff, to solicit financial information.
    • Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision.
    • Must be able to maintain confidentiality and deal effectively and diplomatically with business professional and EDA staff.
    • Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.
    • NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred as well as loan management database skills, and the ability to learn new software packages.

    Qualifications

    Preferred Qualifications

               

    Education and Experience Requirements

    • Bachelor’s Degree in Accounting, Finance or Business Administration and/or equivalent professional experience
    • 2-5 years work experience in a commercial financial/banking environment, concentrated in loan processing activities
    • Experience in database transaction processing preferred

     

    Advanced degree or industry specific certification may be substituted for 1 year of experience

    Physical Demands

    • Minimal
    • Ability to work outside normal business hours, as needed

     

    Travel

    • As necessary to events, meetings, businesses, etc.

     

    Certificates and Licenses Required

    • License: Staff are required to possess a valid driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position

     

    Note

     

    The examples of work for this title are for illustrative purposes only. A position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job.  This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

     

    Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time.  Nothing in this job description shall be interpreted to conflict, eliminate, or modify the employment-at-will status of NJEDA employees. 

     

    This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.

     

    NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.

     

    Equal Opportunity Employer 

    NJ SAME Program  

     

     

    Position Requirements 

    • Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date.  If this cannot be provided within 21 days of an offer the offer will be rescinded. 
    • Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011 to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources. 
    • Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.  
    • Must review the required NJEDA Ethics Guidelines.  
    • Those guidelines to can be found here:  
    • https://www.nj.gov/ethics/docs/ethics/plainlanguage2021.pdf
    • https://www.nj.gov/ethics/docs/ethics/2022_uniformcode_april.pdf 

     

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  • 1 Month Ago

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Consumer Manager
  • Oaks Integrated Care
  • Trenton, NJ FULL_TIME
  • Join our team today and immerse yourself in a rewarding career for years to come! As a Consumer Manager, you will work in a supportive housing setting in Mercer County, NJ. Schedule: 8:30am to 5:00pm ...
  • 1 Month Ago

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Consumer Strategist Manager
  • Novo Nordisk
  • Plainsboro, NJ FULL_TIME
  • About the Department Our Commercial Strategy and Marketing group creates and delivers human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our pa...
  • 12 Days Ago

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Consumer Insights Manager/Sr Manager
  • dsm-firmenich
  • Princeton, NJ FULL_TIME
  • Consumer Insights, Manager/Sr Manager Princeton, NJ., US Hybrid CL P14/P15 Own the voice of the consumer & deliver compelling insights to inspire product innovation and help drive revenue as you work ...
  • 9 Days Ago

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Software Engineering Manager, Consumer Services
  • RxSense
  • Princeton, NJ FULL_TIME
  • Position Summary: Software Engineering Manager will serve as the technical team lead consisting of onshore and offshore engineers, has experience and willing to be hands-on developer and an individual...
  • 7 Days Ago

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Servicing Officer
  • NJEDA
  • Trenton, NJ OTHER
  • Overview Job Summary Manages credit risk and customer relationships in an assigned portfolio of loans, guarantees and grants. $65,484 - $81,855 Note: The NJEDA currently offers a hybrid work schedule ...
  • 10 Days Ago

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0 Consumer Loan Servicing Manager jobs found in Trenton, NJ area

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Financial Services Representative - Princeton, NJ
  • Fidelity TalentSource LLC
  • Princeton, NJ
  • Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Service...
  • 3/19/2024 12:00:00 AM

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Branch Manager II (New Britain)
  • American Heritage Credit Union
  • Doylestown, PA
  • American Heritage Credit Union, a $4.8+ billion credit union, has an immediate opening for a Branch Manager at our New B...
  • 3/18/2024 12:00:00 AM

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Assistant Branch Manager (Operations) - Torresdale
  • Myrepublicbank
  • Philadelphia, PA
  • ** Assistant Branch Manager (Operations) - Torresdale** **Job Category****:** Management **Requisition Number****:** ASS...
  • 3/17/2024 12:00:00 AM

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Financial Consultant, K-12 Schools (Director)
  • PFM Ireland
  • Philadelphia, PA
  • Please note that this position is focused on leading a team of consultants that specialize in financial management and b...
  • 3/16/2024 12:00:00 AM

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Financial Aid Specialist
  • Community College of Philadelphia
  • Philadelphia, PA
  • The Financial Aid Specialistis a Financial Aid team member assigned to the College's Main Campus. This position reports ...
  • 3/16/2024 12:00:00 AM

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Assistant Branch Manager - 21st & Passyunk Ave.
  • WSFS Bank
  • Philadelphia, PA
  • Job Description Schedule: Monday - Friday 8 AM - 6 PM, Saturday 9 AM - 1 PM At WSFS Bank, we empower our Associates to g...
  • 3/16/2024 12:00:00 AM

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Financial Services Representative - Bucks County, PA
  • Fidelity TalentSource LLC
  • Warrington, PA
  • Job Description: Financial Services Representative Have a passion for helping people? Join our team of Financial Service...
  • 3/15/2024 12:00:00 AM

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Finance Associate
  • Stradley Ronon Stevens & Young, LLP
  • Cherry Hill, NJ
  • Stradley Ronon Stevens & Young, LLP is seeking a mid-level finance associate to join our Financial Services Practice Gro...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Manager jobs
$84,853 to $126,320
Trenton, New Jersey area prices
were up 1.5% from a year ago

Consumer Loan Servicing Manager in Santa Barbara, CA
For these consumers, especially in today's risk-averse lending environment, access to appropriate financing options can be a challenge.
December 20, 2019
Consumer Loan Servicing Manager in Rock Hill, SC
As an entry-level position, the salary that Consumer Loan Servicing clerks make is dynamic, with raises being commonplace for performance and initiative, and the prospect of promotion promising further salary increases.
December 12, 2019
Consumer Loan Servicing Manager in Lubbock, TX
Consumer Loan Servicing Managers are an integral part of the Loan application process, working not only with the support and administrative staff to coordinate and streamline the process of lending, but also directly supervising a team of specialized clerks to ensure accurate and timely receipt of information and documents within a lending organization.
January 02, 2020