Consumer Loan Servicing Supervisor jobs in Asheville, NC

Job Description - Consumer Access Specialist- 3rd shift (24012792)Job DescriptionConsumer Access Specialist- 3rd shift

Job Number : 24012792

24012792

DescriptionAll the benefits and perks you need for you and your family : Benefits from Day OnePaid Days Off from Day OneStudent Loan Repayment ProgramOur promise to you : Joining AdventHealth is about being part of something bigger.

It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

together

we are even better.Shift : 3rdThe role you’ll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and / or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.

Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.

Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.

Provides PBX (switchboard) coverage and support as needed.The value you’ll bring to the teamProactively seeks assistance to improve any responsibilities assigned to their roleAccountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experienceProvides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs.

Arranges relief coverage during extended time away from assigned registration areaMeets and exceeds productivity standards determined by department leadershipMeets attendance and punctuality requirements.

Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtimeQualifications

The expertise and experiences you’ll need to succeed :

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Last updated : 2024-04-07