Consumer Loan Servicing Supervisor jobs in Baltimore, MD
Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Consumer Loan Servicing Supervisor jobs
- First Financial Federal Credit Union of Maryland
-
Sparks Glencoe, MD
FULL_TIME
-
First Financial Federal Credit UnionJob Description
Job Title: Loan Servicing Specialist I, II
Department: Lending
Reports To: Loan Servicing Manager
Salary Grade(s): 6, 7
EEO-1 Job Class: 5 - Administrative Support Workers
FLSA Status: Non-exempt
☒ Full-time
☐ Part-time
☐ Temporary
Location: 72 Loveton Circle Sparks, MD 211152
***This is a fully in-office position.
Function:
Supports the lending function in all consumer and real estate loan products. Responsible for a variety of job tasks related to the post settlement servicing of loans.
Position Requirements:
EXPERIENCE: Based on level; ranges from one year to six years of similar or related experience.
- Loan Servicing Specialist I: – 0-2 years
- Loan Servicing Specialist II: 2-4 years of experience
EDUCATION: High school diploma or GED equivalent.
An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.
Duties:
Loan Servicing Specialist I & II
- Respond to Member loan file maintenance requests. Research member questions and/or discrepancies, performs necessary adjustments, communicate decisions to Member. This can include, but is not limited to: payment method, frequency, or amount changes; adding or removing payment protection, and processing payment skips.
- Cross collaborate with related lending units in all aspects of loan servicing, including Branch Offices, Loan Call Center, and Real Estate & Consumer Loan Fulfillment.
- Responsible for knowledge and adherence to all loan servicing policies and procedures.
- Maintain production, quality, and service standards for lending.
- Monitoring collateral title tracking reports to ensure proper lien placement. Work with Members, automobile dealerships, financial institutions, government agencies, and state/county courthouses to file and correct titling issues.
- Monitor closed loan reports to process collateral lien releases in a timely manner.
- Provide notary services for Credit Union documents
- Work with third party vendors to process claims and correct errors
- Assist in preparation of loan payoff statements as requested
- Use of Customer Relationship Manager (CRM) & DocuSign to efficiently process Member requests and document corrections.
- Responsible for entering accurate action notes and data integrity when performing loan file maintenance on existing accounts.
- Make corrections and update credit reports as needed. Process disputes and corrections via E-Oscar.
- Assists in the achievement of Lending Department and Credit Union Strategic Plan Goals.
Adheres to regulations and organizational policies, maintaining awareness and knowledge required to perform the duties of the position including all aspects of the Bank Secrecy Act, Fair Lending, and Information Security.
Perform other assigned duties of similar scope and complexity.
Equal Opportunity Employment
First Financial of Maryland Federal Credit Union is an Equal Opportunity employer with a strong commitment to hiring for our mission and diversifying our staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, marital status, protected veteran status or any other factor protected by law.
- 26 Days Ago
- OneMain Financial
-
Baltimore, MD
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 3 Days Ago
- OneMain Financial
-
Essex, MD
FULL_TIME
- At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. Consumer Loan Sales Speci...
- 1 Month Ago
- NFM INC
-
Linthicum, MD
OTHER
- Job Details Job Location: Linthicum MD Corporate - Linthicum, MD Position Type: Full Time Salary Range: Undisclosed DescriptionPosition Summary: Loan Originator’s primary dutyis making sales by outbou...
- 1 Month Ago
- Coding Supervisor in Baltimore, MD - LifeBridge Health
-
Baltimore, MD
FULL_TIME
- Summary Position Summary: In coordination with the Manager, the Coding Supervisor oversees the daily operations of the inpatient or the outpatient coders. Manages workflow and supervises coders. Manag...
- 15 Days Ago
- Dominion Financial Services
-
Baltimore, MD
FULL_TIME
- Dominion Financial Services (DFS) is a leading nationwide private lender that offers short-term investment loans to experienced borrowers for acquiring and renovating residential real estate as well a...
- 15 Days Ago
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0 Consumer Loan Servicing Supervisor jobs found in Baltimore, MD area
- Mortgage Career Exchange
-
Beltsville, MD
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/19/2024 12:00:00 AM
- Insight Global
-
Beltsville, MD
- Insight Global is hiring for Mortgage Loan Processors to join one of the largest homebuilding companies across the count...
- 4/18/2024 12:00:00 AM
- Insight Global
-
Beltsville, MD
- Mortgage Loan Processor Location: Beltsville, MD Duration: Direct Hire - Permanent Salary Range: $50-60k Must-Haves: 1+ ...
- 4/17/2024 12:00:00 AM
- Open House Lending Corporation
-
Nottingham, MD
- Job Description Job Description As a mortgage processing manager, you will manage the processing dept, work with our bor...
- 4/17/2024 12:00:00 AM
- Mortgage Career Exchange
-
Beltsville, MD
- Are you a team player? Goal oriented? Do you have high energy? Are you an Overachiever and Competitive? Amazing opportun...
- 4/17/2024 12:00:00 AM
- Insight Global
-
Beltsville, MD
- Insight Global is hiring for Mortgage Loan Processors to join one of the largest homebuilding companies across the count...
- 4/16/2024 12:00:00 AM
- Open House Lending Corporation
-
Nottingham, MD
- Job Description Job Description As a CSR, you will act as a friendly liaison between our customers, sales team, partners...
- 4/16/2024 12:00:00 AM
- Tower Federal Credit Union
-
Owings Mills, MD
- Job Description Job Description HOURS FOR POSITION: Monday-Thursday 8:30am-6:30pm, Friday 8:00am-6:30pm, Saturday 8:30am...
- 4/16/2024 12:00:00 AM
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