Consumer Loan Servicing Supervisor jobs in New Haven, CT

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Recently Added Consumer Loan Servicing Supervisor jobs

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Loan Servicing Associate
  • Total Mortgage Services
  • Milford, CT FULL_TIME

  • Job Title:
    Loan Servicing Associate    		Department:
    Servicing    		Location:
    Milford Office
    Position reports to:
    Post Closing Manager    		Position supervises:
    N/A    		FLSA status:
    __ Exempt     X Non-Exempt
    TMS Core Values:
    • Do the Right Thing
    • Embrace and Drive Change
    • Create and Maintain High Morale, Job Fulfillment and Enjoyment
    • Be Creative and Open-Minded
    • Pursue Growth and Learning in Self and Team
    • Build Open and Honest Relationships with Communication
    General Purpose and Scope (Summary):
    This entry level position is responsible for providing loan servicing customer support.  The primary responsibilities include answering incoming emails and phone calls from borrowers which can range from questions after closing to post purchase. 
     
    Responsibilities/Functions:
    - Perform interim servicing payment follow-up
    - Follow-up on delinquent payments
    - Assist borrowers with post closing questions including payments and escrow disbursements
    - Provide payment histories and payoff statements, as needed
    - Insurance Servicing mail
     
    Personal Traits / Competencies:
    - Good oral and written communication skills.
    - Must be customer service oriented.
    - Attention to detail
    - Ability to solve problems effectively
    - Fluent in Spanish is a plus
     
    Technical / Computer Skills:
    - Knowledge on moving documents electronically via e-mail etc.
    - Proficient using Microsoft Excel, Word and Outlook
    - General knowledge of the mortgage industry with specific knowledge of loan servicing, a plus.
    - Experience with our loan operating system; Encompass, a plus
     
    Education and Experience:
    - A business degree is desirable but not necessary; alternatively, a high school diploma or equivalent
    - Mortgage servicing experience
    - Customer service experience
     
    Hours for position:
    M-F 9am-5pm
    This position may require frequent additional hours, at times on a daily basis; must be available to work additional hours on short notice as determined by management to meet customer service and investor requirements
     
    Date Created:
    04/08/2024    		Date Updated:
    04/08/2024
    Conclusion
    This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
  • 3 Days Ago
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Consumer Support Specialist
  • Communicare Inc
  • New Haven, CT FULL_TIME
  • POSITION SUMMARY: The consumer support specialist will reach out to previous callers to the crisis service and request their feedback by asking several questions on a survey. At the end of the fiscal ...
  • 1 Month Ago
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C
Loan Processor
  • Crosspoint Federal CU
  • Hamden, CT FULL_TIME
  • Duties:-Role is on-site in a branch location daily-A minimum of one Saturday a month, on site, is expected- Assist loan department team in processing documents, providing quality control, and generati...
  • 30 Days Ago
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B
Project Manager - Consumer Products (Wallingford)
  • Burns & McDonnell
  • Wallingford, CT FULL_TIME
  • Description Directs and coordinates activities of several disciplines on a project of moderate scope or a combination of smaller projects. Direct coordination with clients and other external clients. ...
  • 28 Days Ago
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J
Mortgage Loan Originator
  • Jet Direct Mortgage
  • New Haven, CT FULL_TIME
  • MORTGAGE LOAN ORIGINATOR All Mortgage Lenders talk about their competitive compensation, quick turn times, in house products, etc. Sure we all have those, but why focus on the things that are a given ...
  • 8 Days Ago
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Mortgage Loan Originator - CT
  • The Washington Trust Company
  • New Haven, CT FULL_TIME
  • Mortgage Loan Originator - CT Connecticut, USA Req #1156 Thursday, February 29, 2024 We are seeking experienced Mortgage Originators in MA, CT, and RI to join our lending team. Washington Trust offers...
  • 1 Month Ago
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0 Consumer Loan Servicing Supervisor jobs found in New Haven, CT area

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Treasury Director
  • Carrier Transicold Polska Sp. Z O.o.
  • Farmington, CT
  • locations CACTO: Carrier-Home Connecticut Remote Location, Remote City, CT, 06034 USAtime type Full timeposted on Posted...
  • 4/24/2024 12:00:00 AM
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C
Treasury Director
  • Carrier Global Corporation
  • Farmington, CT
  • Country:United States of America Location:CACTO: Carrier-Home Connecticut Remote Location, Remote City, CT, 06034 USA Wi...
  • 4/24/2024 12:00:00 AM
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Behavioral Health Clinician (LCSW, LPC, LADC, LMFT) - Adult PHP IOP
  • Hiring Now!
  • New Haven, CT
  • Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday through Friday, 8:00 to ...
  • 4/23/2024 12:00:00 AM
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H
Registered Nurse (RN) / Acute Rehab
  • Hiring Now!
  • New Haven, CT
  • Description Job Schedule: Part Time Standard Hours: 24 Job Shift: Shift 3 Shift Details: 24 hour night position. Must wo...
  • 4/23/2024 12:00:00 AM
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Y
RN; Registered Nurse - ER - Emergency Room Service Line
  • Yale New Haven Health
  • New Haven, CT
  • Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mi...
  • 4/22/2024 12:00:00 AM
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S
Assistant Branch Manager
  • Suffolk Federal Credit Union
  • Miller Place, NY
  • Join our Member Services Retail Team as an Assistant Branch Manager and start empowering your possible! As a leader in t...
  • 4/21/2024 12:00:00 AM
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S
Assistant Branch Manager
  • Suffolk Federal Credit Union
  • Southampton, NY
  • Join our Member Services Retail Team as an Assistant Branch Manager and start empowering your possible! As a leader in t...
  • 4/21/2024 12:00:00 AM
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S
Assistant Branch Manager
  • Suffolk Credit Union
  • Miller Place, NY
  • Join our Member Services Retail Team as an Assistant Branch Manager and start empowering your possible! As a leader in t...
  • 4/20/2024 12:00:00 AM
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About New Haven, Connecticut

New Haven is a coastal city in the U.S. state of Connecticut. It is located on New Haven Harbor on the northern shore of Long Island Sound in New Haven County, Connecticut, and is part of the New York metropolitan area. With a population of 129,779 as determined by the 2010 United States Census, it is the second-largest city in Connecticut after Bridgeport. New Haven is the principal municipality of Greater New Haven, which had a total population of 862,477 in 2010. New Haven was the first planned city in America. A year after its founding by English Puritans in 1638, eight streets were laid o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$63,401 to $91,150
New Haven, Connecticut area prices
were up 1.7% from a year ago
View detail

What does a Consumer Loan Servicing Supervisor do?

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020