Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Loan Servicing Specialist will work with the SMB Portfolio Manager in handling customer service, collections, and operational responsibilities related to servicing the SMB Loan Portfolio. The Loan Servicing Specialist will work with customers as well as other departments at TAB Bank, including Customer Experience, Portfolio and Relationship Managers, Legal Documentation, Underwriting, Collections, and Special Assets to ensure that both customer and bank needs are being met. The Loan Servicing Specialist is also responsible for handling some day-to-day functions and operational tasks of the SMB Loan Portfolio.
Essential Duties and Responsibilities:
Education and Experience Requirements:
Knowledge, Skills, and Abilities Requirements:
TAB Bank Offers:
TAB Bank will not sponsor applicants for work visas.
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