Consumer Loan Servicing Supervisor jobs in Topeka, KS

LOAN SERVICING SPECIALIST
DEPARTMENT: LENDING

JOB STATUS: FULL TIME

SUMMARY:
Perform all duties and responsibilities associated with servicing loans in the bank’s portfolio.

ESSENTIAL DUTIES:

• Book all types of Consumer and Commercial loans.
• Process requests for loan payoffs and purge closed loan files.
• Scan loan documentation.
• Release collateral on paid off loans
• Process insurance and tax payments through loan escrow accounts.
• Fund disbursement draws during construction/remodel phase.
• Prepare loan inspection documentation.
• Provide knowledgeable and friendly customer service to branches and customers when contacted via phone or email.
• Comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, The Patriot Act, and the Office of Foreign Assets Control.

KNOWLEDGE, SKILLS & ABILITIES:

• High school diploma or equivalent.
• Prior banking experience is preferred, but will train the right person for the job.
• Ability to multi-task and handle complex tasks efficiently.
• Strong organization skills and attention to detail.
• Ability to work within and meet deadlines.
• Excellent customer service skills.
• Strong verbal and written communication skills.
• Skilled use of Microsoft Office (Outlook, Word and Excel)
• Knowledge of QuickBooks software a plus.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands, tools, or controls; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to low.

May be required to work at main location as home base, but be able to travel for training or other purposes.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. The duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Mid-America Bank is an Equal Employment Opportunity Employer and qualified minorities, women, people with disabilities, and military veterans are encouraged to apply.

Rev 04-07-2022

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Banking or related industry: 1 year (Preferred)
• Customer service: 1 year (Required)

Work Location: In person