Consumer Loan Servicing Supervisor jobs in Trenton, NJ

Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Loan Servicing Analyst
  • NJEDA
  • Trenton, NJ OTHER
  • Overview

    Job Summary

     

    Assists in ensuring the integrity of data in EDA’s loan management system. Assists in verifying correct loan/guarantee/grant transaction and valuation information is captured and tracked, billed accurately, and all payments are correctly posted. Performs QA/QC reviews on all loan system reports for accuracy and completeness.

     

    $58,080 - $72,600

     

    Note: The NJEDA currently offers a hybrid work schedule for up to 2 days of telecommute work from home. To participate, you will be required to have high speed home internet access and a managers approval. This program does not supersede the "New Jersey First Act", which requires newly hired NJEDA employees to establish and then maintain, principal residence in the State of New Jersey.

    Responsibilities

    Essential Duties and Responsibilities

    • Provides payment servicing of all EDA financings, including:
    • Assists in generating monthly invoices, checks for accuracy, makes necessary adjustments and ensures timely delivery to borrowers (electronic or hard copy/mail)
    • Sets up direct debit instructions, if applicable, and processes batch payments timely
    • Applies payments in the loan system per the terms of the respective financing documents, makes required adjustments, and provides daily tie-out of transaction activity
    • Processes modifications consistent with revised agreements and ensures participation banks apply payments consistent with revised terms
    • Follows up with participating banks regarding discrepancies in payment details
    • Serves as point-of-contact for customer related invoice inquiries
    • Participates in posting of loan/grant disbursements and payments to ensure data integrity with source documentation and reporting from Accounting. Consults with participation banks and borrowers to investigate and resolve discrepancies; reapplies payments as necessary.
    • Generates, reviews and verifies all projects and financial reports to ensure data integrity each month-end and year-end. QA/QC work includes an initial review and preparation of a checklist before forwarding to Senior Loan Servicing Analyst for final review.
    • Tracks and handles customer, bank, and staff inquiries and reported discrepancies.
    • Promotes teamwork and communication to encourage an interactive, cooperative, collaborative, and customer focused work environment among division, EDA staff, and external customers.
    • Must complete annual and semiannual self-assessment as required.
    • Performs other duties and special projects, as assigned.

     

    Preferred Skills and Abilities

    • Understanding of internal control principles, consistent with an accounting environment.
    • Knowledge of financial banking terminology associated with commercial loan set up procedures.
    • Understanding of financial reports, disbursement and payments for commercial loans/grants.
    • Ability to communicate effectively both verbally and in writing; proficient in grammar, spelling and editing; and foster communications with business professionals and EDA staff, to solicit financial information.
    • Ability to prioritize workload, must be highly organized, detail-oriented, handle various tasks simultaneously and work independently within limited time constraints with little or no supervision.
    • Must be able to maintain confidentiality and deal effectively and diplomatically with business professional and EDA staff.
    • Demonstrates respectful behavior and promotes teamwork and communication to encourage an interactive, cooperative, collaborative and customer focused work environment among division, EDA staff and external customers.
    • NJEDA utilizes Microsoft as the core application platform and proficiency in the Microsoft Office Suite is preferred as well as loan management database skills, and the ability to learn new software packages.

    Qualifications

    Preferred Qualifications

               

    Education and Experience Requirements

    • Bachelor’s Degree in Accounting, Finance or Business Administration and/or equivalent professional experience
    • 2-5 years work experience in a commercial financial/banking environment, concentrated in loan processing activities
    • Experience in database transaction processing preferred

     

    Advanced degree or industry specific certification may be substituted for 1 year of experience

    Physical Demands

    • Minimal
    • Ability to work outside normal business hours, as needed

     

    Travel

    • As necessary to events, meetings, businesses, etc.

     

    Certificates and Licenses Required

    • License: Staff are required to possess a valid driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essentials duties of the position

     

    Note

     

    The examples of work for this title are for illustrative purposes only. A position using this title may not perform all duties listed in this job description. Conversely, all duties performed on the job may not be listed. This job description is intended to convey information essential to understanding the scope, general nature and level of work performed by job holders within this job.  This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

     

    Your employment at NJEDA is voluntary and subject to termination by you or NJEDA at will, with or without cause, or with or without notice, at any time.  Nothing in this job description shall be interpreted to conflict, eliminate, or modify the employment-at-will status of NJEDA employees. 

     

    This position is considered exempt and is excluded from minimum wage, overtime regulations, and other rights and protections afforded nonexempt workers under the FLSA.

     

    NJEDA reserves the right to amend/revise this job description as necessary to meet current and changing business needs.

     

    Equal Opportunity Employer 

    NJ SAME Program  

     

     

    Position Requirements 

    • Foreign degrees/transcripts must be evaluated by a reputable evaluation service at your own expense and must be submitted prior to a start date.  If this cannot be provided within 21 days of an offer the offer will be rescinded. 
    • Must comply with the “New Jersey First Act” which requires employees hired after September 1, 2011 to reside in New Jersey. Non-New Jersey resident employees must relocate to New Jersey within one year of their date of hire and provide proof of residency to Human Resources. 
    • Must complete an Outside Activity Questionnaire (disclosure of outside office or employment) on an annual basis.  
    • Must review the required NJEDA Ethics Guidelines.  
    • Those guidelines to can be found here:  
    • https://www.nj.gov/ethics/docs/ethics/plainlanguage2021.pdf
    • https://www.nj.gov/ethics/docs/ethics/2022_uniformcode_april.pdf 

     

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  • 1 Month Ago

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Servicing Officer
  • NJEDA
  • Trenton, NJ OTHER
  • Overview Job Summary Manages credit risk and customer relationships in an assigned portfolio of loans, guarantees and grants. $65,484 - $81,855 Note: The NJEDA currently offers a hybrid work schedule ...
  • 10 Days Ago

O
Consumer Manager
  • Oaks Integrated Care
  • Trenton, NJ FULL_TIME
  • Join our team today and immerse yourself in a rewarding career for years to come! As a Consumer Manager, you will work in a supportive housing setting in Mercer County, NJ. Schedule: 8:30am to 5:00pm ...
  • 1 Month Ago

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Loan Officer
  • Inspire Culture First
  • Newtown, PA FULL_TIME
  • With 4 branches in Bucks County, PA and $300 million in assets and over 15,000 members, we’re seeking an energetic professional to join our growing team as a full-time Loan Officer. The Loan Officer w...
  • 9 Days Ago

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Loan Processor
  • The Lending Group CO
  • Southampton, PA FULL_TIME
  • Are you a junior, detail-oriented mortgage loan processor who can successfully aid applicants in navigating the mortgage lending process? If so, we are looking for you! We are currently seeking a skil...
  • 14 Days Ago

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Loan Officer
  • De Novo HRConsulting & Business Advisory
  • Richboro, PA FULL_TIME
  • Our client, Lending Team Inc., is looking to add a Loan Officer to the team. The Junior Loan Officer facilitates residential mortgage loans and advises borrowers on available finance options. This inc...
  • 3 Days Ago

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0 Consumer Loan Servicing Supervisor jobs found in Trenton, NJ area

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Manager, Finance (Consolidations)
  • Bausch Health
  • Bridgewater, NJ
  • Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across mul...
  • 3/18/2024 12:00:00 AM

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Senior Financial Analyst
  • Bausch Health
  • Bridgewater, NJ
  • Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across mul...
  • 3/17/2024 12:00:00 AM

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Grants Compliance Monitor
  • City of Philadelphia
  • Philadelphia, PA
  • Company Description A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to buil...
  • 3/17/2024 12:00:00 AM

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Financial Aid Specialist
  • Community College of Philadelphia
  • Philadelphia, PA
  • The Financial Aid Specialistis a Financial Aid team member assigned to the College's Main Campus. This position reports ...
  • 3/16/2024 12:00:00 AM

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Grants Coordinator A/B (Department of Pathology and Laboratory Medicine)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 3/16/2024 12:00:00 AM

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Manager, Treasury
  • Bausch Health
  • Bridgewater, NJ
  • Bausch Health is a global company that develops, manufactures, and markets a differentiated product portfolio across mul...
  • 3/15/2024 12:00:00 AM

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Grants Manager B (Department of Gastroenterology)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 3/15/2024 12:00:00 AM

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Regulatory Affairs Specialist (Abramson Cancer Center)(Remote Eligible)
  • The University of Pennsylvania
  • Philadelphia, PA
  • University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned le...
  • 3/15/2024 12:00:00 AM

According to the United States Census Bureau, the city had a total area of 8.155 square miles (21.122 km2), including 7.648 square miles (19.809 km2) of land and 0.507 square mile (1.313 km2) of water (6.21%). Several bridges across the Delaware River – the Trenton–Morrisville Toll Bridge, Lower Trenton Bridge and Calhoun Street Bridge – connect Trenton to Morrisville, Pennsylvania, all of which are operated by the Delaware River Joint Toll Bridge Commission. Trenton is located near the exact geographic center of the state, which is 5 miles (8.0 km) located southeast of Trenton. The city is so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Consumer Loan Servicing Supervisor jobs
$64,014 to $92,025
Trenton, New Jersey area prices
were up 1.5% from a year ago

Consumer Loan Servicing Supervisor in Ogden, UT
Large financial institutions with a focus on lending employ the vast majority of Consumer Loan Servicing Supervisors.
February 15, 2020
Consumer Loan Servicing Supervisor in Minneapolis, MN
Banks, credit unions, mortgage brokers and private lending firms have a staff that can range into the tens of thousands of employees, and it is key that someone is on hand to assist and coordinate the efforts of the support staff, ensuring a highly efficient and profitable loan.
February 06, 2020
Consumer Loan Servicing Supervisor in New Britain, CT
A Consumer Loan Servicing Supervisor is responsible for the team of staff placed underneath them, supervising and instructing junior staff while maintaining the accuracy and integrity of the loan support data that is essential to properly assessing and evaluating credit worthiness.
February 24, 2020