Consumer Loan Servicing Supervisor supervises the daily activities of a loan servicing team. Oversees and coordinates processing and documenting loan transactions, insurance, and tax bills, and performing escrow analysis. Being a Consumer Loan Servicing Supervisor ensures that loan transaction files are accurate and complete, and that staff complies with appropriate procedures, regulations, and guidelines. Performs quality checks and resolves issues. Additionally, Consumer Loan Servicing Supervisor monitors workload and allocates resources to meet production goals. Coaches and trains team. May require an associate degree. Typically reports to a senior manager or head of a unit/department. The Consumer Loan Servicing Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Consumer Loan Servicing Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Under general managerial guidance: Supervises the day-to-day activities and workflow of the Loan Recovery unit.
ESSENTIAL FUNCTIONS:
Supervises consumer loan recovery activities that include:
Collects on account portfolio of charge-off loans; performs all related actions, for example:
Embraces Bank Compliance by:
Requirements
4-5 years' direct experience, including 1 year supervisory experience required.
PHYSICAL DEMANDS:
MENTAL DEMANDS:
EQUIPMENT USED TO PERFORM FUNCTIONS:
DECISION MAKING:
SUPERVISORY RESPONSIBILITY:
EOE
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0 Consumer Loan Servicing Supervisor jobs found in Vallejo, CA area