Contact Center Director jobs in Altoona, PA

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey ahead. And we want you to join us in shaping a future we can all be proud to share—in neighborhoods, at work, and in schools nationwide.

When you join our team as a Center Director, you will:

• Hire, engage and develop a team of “best in class” educators to be passionate and committed professionals
• Partner with parents with a shared desire to provide the best care and education for their children
• Cultivate positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners
• Use your business, sales, and marketing savvy to grow KinderCare’s presence in the community, leading to the growth of new families and children in our centers

Qualifications:

• Ability and appetite to lead and engage diverse and equitable teams
• At least one year of solid leadership experience with the ability to develop, engage, and inspire a team
• Outstanding customer service skills, strong organizational skills, and multi-task and handle multiple situations effectively.
• Budget and financial accountability with revenue generation experience preferred
• NAEYC/NAC and state licensing knowledge preferred
• Meet state specific guidelines for the role
• Able to use a computer with basic proficiency, lift a minimum of 40 pounds, and work indoors or outdoors.
• Able to assume postures in low levels to allow physical and visual contact with children, see and hear well enough to keep children safe, and engage in physical activity.
• Read, write, understand, and speak English to communicate with children and their parents in English

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

• Know your whole family is supported with discounted child care benefits.
• Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
• Feel supported in your mental health and personal growth with employee assistance programs.
• Feel great and thrive with access to health and wellness programs, unlimited paid time off and discounts for work necessities, such as cell phones.
• … and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Primary Location : State College, Pennsylvania, United States

Job : Field Leadership