Contact Center Director jobs in Bradenton, FL

Contact Center Director directs all aspects of an organization's contact center policies, objectives, operations, and initiatives. Analyzes operations and develops key performance criteria and standards to monitor and manage agents' performance. Being a Contact Center Director establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. Researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Additionally, Contact Center Director develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Contact Center Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)

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Blood Donor Contact Specialist- Call Center (Non-Profit)
  • Suncoast Communities Blood Bank Inc
  • Bradenton, FL FULL_TIME,PART_TIME
  • Saving Lives- A career with a purpose!

    SunCoast Blood Centers is currently looking for an Exceptional and Professional Donor Contact Specialist (Call-Center) that would like to have a job with a purpose. Our product is needed everywhere, and we are looking for exceptional professionals that want more from their career.

    Suncoast Blood Centers is the only local blood center that has been in the community for over 75 years. Providing blood services to many local hospitals and cancer centers in SWFL.

    We offer:

    • Benefits include a generous PTO plan
    • Medical, dental, & vision
    • 401(k) with 100% company match

    Job Description:

    • Utilizes assigned donor list to contact and recruit volunteer blood donors including face to face contact during donation as possible.
    • Makes appropriate database entries to record results of recruitment calls.
    • Ensures that each donor is scheduled at the appropriate fixed site and at the appropriate donation interval.
    • Returns calls from the donors responding to recruitment calls.
    • Maintains and updates database of volunteer blood donors.
    • Meets established recruitment goals and standards
    • Assists the telerecruitment supervisor with various recruitment and donor retention programs as assigned.
    • Responds to calls for assistance with the donor portal and rewards store as assigned.
    • Provides clerical and administrative support for the telerecruitment team.
    • Maintains a clean, safe and organized work environment.
    • Other duties as required to fulfill SCBB’s mission and vision
    • Essential Employer

    EDUCATION: High school or equivalent experience
    EXPERIENCE: 2 years sales, blood banking, or other equivalent experience.
    CERTIFICATION AND/OR LICENSURE REQUIRED: None
    PHYSICALREQUIREMENTS: Sedentary Work: Sitting for extended periods with occasional walking and/or standing. Occasionally exerting up to 20lbs of force to lift or move objects.

    Job Types: Full-time, Part-time

    Pay: $15.00 - $19.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday
    • On call
    • Weekends as needed

    Work Location: Hybrid remote in Bradenton, FL 34211

  • 23 Days Ago

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Admissions Director
  • Greenbriar Rehabilitation and Nursing Center
  • Bradenton, FL FULL_TIME
  • Greenbriar Rehabilitation and Nursing Center is seeking an Admissions Director. This position is responsible for coordinating the admissions of new and returning residents/patients from home, hospital...
  • 15 Days Ago

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Preschool Director and Teacher
  • Manatee Therapy Center Academy
  • Bradenton, FL FULL_TIME
  • Overview: Manatee Therapy Center Academy is seeking a passionate and dedicated Preschool Teacher to join our team. As a Preschool Teacher, you will play a vital role in shaping the minds of young chil...
  • Just Posted

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DIRECTOR OF RISK MANAGEMENT
  • Suncoast Behavioral Health Center
  • Bradenton, FL FULL_TIME
  • Responsibilities: Suncoast Behavioral Health Center opened its doors in 2014 and provides the highest quality of behavioral healthcare for patients in a safe, secure and nurturing environment. Suncoas...
  • 1 Month Ago

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Donor Contact Specialist
  • SUNCOAST COMMUNITIES BLOOD BANK INC
  • Bradenton, FL OTHER
  • Job Details Job Location: Suncoast Blood Centers (Lakewood Ranch) - Bradenton, FL Position Type: Full-Time/Part-Time Education Level: High School or equivalent experience Salary Range: Undisclosed Job...
  • 1 Day Ago

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Tech Surgical Scrub OB Women's Center Full time Days
  • Lakewood Ranch Medical Center
  • Bradenton, FL FULL_TIME
  • Responsibilities: Job Title: OB Surgical Scrub Tech Status: Full Time Schedule: Days *You will be considered for any openings for which you qualify. It is not necessary to apply to multiple positions....
  • 9 Days Ago

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0 Contact Center Director jobs found in Bradenton, FL area

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Internal Medicine Pharmacist and PGY1 Associate Residency Program Director
  • Manatee Memorial Hospital
  • Bradenton, FL
  • Job Description Responsibilities Clinical pharmacist with responsibility for providing services to the Graduate Medical ...
  • 3/28/2024 12:00:00 AM

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Admission Team Leader - 36 hrs/week
  • Tidewell Hospice Inc
  • Bradenton, FL
  • ** Admission Team Leader - 36 hrs/week** **Job Category****:** Admissions **Requisition Number****:** ADMIS002899 Showin...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Project Management & Delivery Services
  • BST Enterprise
  • Tampa, FL
  • **Senior Manager, Project Management & Delivery Services** **Job Title:** Senior Manager, Project Management & Delivery ...
  • 3/28/2024 12:00:00 AM

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Development Director
  • Northside Christian Schl
  • Saint Petersburg, FL
  • Job Description Job Description Northside Christian School is seeking an experienced Development Director to lead and ma...
  • 3/27/2024 12:00:00 AM

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Case Manager Supervisor
  • Lutheran Services Florida
  • Bradenton, FL
  • Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibr...
  • 3/25/2024 12:00:00 AM

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General Manager
  • HMSHOST
  • Sarasota, FL
  • With a career at HMSHost, you really benefit! We offer: Health, dental and vision insurance Generous paid time off (vaca...
  • 3/25/2024 12:00:00 AM

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City Manager
  • City of Treasure Island, FL
  • Saint Petersburg, FL
  • Salary: See Position Description Location : Treasure Island Job Type: Full-Time Job Number: 2024 -00085 Department: City...
  • 3/25/2024 12:00:00 AM

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City Manager
  • City of Treasure Island
  • Saint Petersburg, FL
  • City Manager Print (https://www.governmentjobs.com/careers/mytreasureisland/jobs/newprint/4427655) Apply ? City Manager ...
  • 3/25/2024 12:00:00 AM

Bradenton (/ˈbreɪdəntən/ BRAY-dən-tən) is a city in Manatee County, Florida, United States. The U.S. Census Bureau estimated the city's 2016 population to be 54,437. Bradenton is a principal city of the North Port–Sarasota–Bradenton metropolitan statistical area, which had a 2017 estimated population of 702,281. It is the county seat....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Director jobs
$163,723 to $244,061
Bradenton, Florida area prices
were up 1.5% from a year ago

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